污水下水道建設一直以來都列為都市健全發展的重要評估項目,其不但為城市觀光產業的基礎,同時也是國家現代化指標之一。污水下水道建設之普及程度關鍵在於民眾對於用戶接管之需求性與支持度。如何讓民眾願意接受施工過程所帶來的不便、部分既有利益的損失,而換來更長遠、更乾淨及更無污染的居住環境,達到提高用戶接管工程的施工速率,及降低社會成本支出,是至為重要之關鍵因素。 本研究以公平理論的分配公平、程序公平、互動公平三個構面及慎思行動理論的滿意度與主觀規範二個構面進行探討污水下水道用戶接管工程之接受意圖。 本研究問卷,以李克特 (Likert scale) 七點尺度測量,針對台北縣地區居家附近,已完成或正進行污水下水道用戶接管工程之民眾進行調查,總共發350份問卷,回收300份問卷,有效份數270份。 數據顯示,從分配公平、程序公平、互動公平三個構面而言,民眾對於污水下水道用戶接管工程的建設是持正面的評價,對其鄰避設施之滿意度有正相關性。另滿意度與接受意圖成正向顯著相關,主觀性與接受意圖亦成正向顯著相關。 針對已完成污水下水道用戶接管工程的住戶而言,公平理論中之「分配公平」與「程序公平」為影響其滿意度的重要因子。相對而言,對尚未完成污水下水道用戶接管工程的住戶來說,公平理論中之「互動公平」,是影響其滿意度的主要考量因素。 另於慎思行動理論中之「滿意度」為影響已完成污水下水道用戶管工程住戶接受意圖的重要因子。相對而言,對尚未完成污水下水道用戶接管工程的住戶來說,慎思行動理論中之「主觀性規範」,將是影響其接受意圖的主要考量因素。
Sewage infrastructure has always been an important item for evaluation of sound urban development, serving as the foundation for urban tourist industries and one of the indexes for national modernization. Priorities of sewage infrastructures are people’s requirements and support of user’s piping connection. Essential key factors include how to make people willing to accept the inconvenience brought about by working processes and partial loss of their existing interests in exchange for a more long-range, pollution-free and cleaner living environment, thereby increasing the working speed of user’s piping connection project and reducing the expenditure of social costs. In light of this, this study uses a questionnaire and 7-Point Likert Scale for Appraisals, and conducts a survey of people who are already connected to or in the process of connecting to sewage systems in residential neighborhoods of Taipei County. Of the 350 copies of the questionnaire handed out and 300 retrieved, there were 270 valid copies. The three aspects of distribution justice, procedural justice and interactional justice are included for the Equity theory. As to Theory of reasoned action, attitude and subject norm are reviewed. As indicated in the figures, in terms of distribution justice, procedural justice and interactional justice, people have positive evaluations of the construction of the sewage construction project and positive associations in their behavioral attitude toward the NIMBY facility they support.