激勵制度、人格特質與離職傾向關聯性研究－ 以在職進修員工為例

An Investigation on the Relationships among Motivation System, Personality Traits and Turnover Intention－ The Case of On-The-Job Employees

謝嘉修(Jia-Shiou Shieh)

指導教授 ： 林清泉

崑山科技大學/商業管理學院/企業管理研究所/碩士(2004年)

摘要

本研究目的在了解在職進修員工的人格特質與公司所提供的激勵制度對在職進修員工的離職傾向所造成的影響為何?本研究採取問卷調查法，發放400份問卷，實際回收有效214份，並且以皮爾森(Pearson)積差相關分析、t 檢定、雙因子變異數分析等方法進行資料分析，得到結論如下：
1.在職進修人員，普遍對於公司所提供的激勵制度不滿意。尤其對公司給予的調薪、加薪制度不滿意度為最高。
2.良好的激勵制度為降低離職傾向的關鍵因子。
3.整體的激勵制度、公司升遷發展制度、薪資福利制度，對在職進修員工離職傾向具有顯著的影響。相關分析中，整體激勵制度和升遷發展、薪資福利與離職傾向呈現負相關。
4.在親和性、勤勉正直性、外向性、情緒敏感性、開放學習性此五項人格特質，只有外向性與情緒敏感性此兩項特質對離職傾向具有顯著影響。親和性、勤勉正直性與離職傾向為負向關係，而外向性、情緒敏感性、開放學習性與離職傾向為正向關係。
5.整體的激勵制度與各項人格特質(包含員工個人屬性)對於離職傾向之交互關聯性，只有年資、離職經驗此二項因素具顯著性。

關鍵字

人格特質 ； 激勵制度 ； 離職傾向

並列摘要

The purpose of this study is to identify the effects of personality traits and motivation system on turnover tendency of the on-the-job employees. This study employed questionnaire survey method, 400 questionnaires were distributed and 214 effective ones returned. According to Pearson Product-Moment, t-test, and two-way ANOVA analysis, the results have concluded as follows:
1.In general, on-the-job employees are unsatisfied to the motivation system, especially in adjusted and increased of salary.
2.Motivation system is the key factor that reduced the turnover tendency.
3.Motivation, salary and fringe benefits for employees, and career development system have significant effects on turnover tendency. The correlation analysis indicated that the motivation, salary and fringe benefits for employees, and career development system have negative relations with turnover tendency.
4.In personality traits, only extraversion and neuroticism have significant effects on turnover tendency. The correlation analysis indicated that the agreeableness and conscientiousness have negative relations with turnover tendency. Contrarily, extraversion, neuroticism, and openness to experience have positive relations with turnover tendency.
5.The interaction effects between the overall motivation system and personality traits (including individual attributes), only the tenure and turnover experience have significant correlations with turnover tendency.

並列關鍵字

motivation system ； personality traits ； turnover intention

參考文獻

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