工作壓力對工作績效及離職意圖的影響 －以正向情感及工作與家庭衝突為調節變項

The study of the influence relationship of job stress on job performance and turnover intention-with positive affect composition and work-family conflict as moderator variables

游翊苓(Yi-Ling Yu)

指導教授 ： 林介鵬

國立交通大學/管理學院/經營管理研究所/碩士(2015年)

https://doi.org/10.6842/NCTU.2015.00394

摘要

在台灣，高科技產業係重點產業，但也為高度壓力的產業，因此本研究旨在於了解高科技員工工作壓力的現況，並進一步探討工作壓力、離職意圖以及工作績效的關係。探討高科技產業員工對於工作壓力對離職意圖、工作績效會帶來多少影響？本研究以高科技產業為受測者，共計回收300份有效問卷。研究結果證實工作壓力對工作績效有負向影響、工作壓力對離職意圖有正向影響、正向情感對工作壓力與離職意圖之間的關係有正向的調節效果、正向情感對工作壓力與工作績效之間的關係有正向的調節效果。

關鍵字

工作壓力 ； 工作與家庭衝突 ； 工作績效 ； 離職意圖 ； 正向情感

並列摘要

Though high-tech industry is major business in Taiwan, it is also high-pressure industry. The purpose of this study is to understand high-tech employees’ job stress situation, and to discuss the relationship among job stress, turnover intention and job performance, discovers the fact about how many impacts of job stress on turnover intention and job performance. The high-tech employees in Taiwan, who were asked for finishing the questionnaires, are the primary objects of this research, and 300 effective questionnaires were received. The research indicates that the more job stress, the less job performance; the research indicates that the more job stress, the more turnover intention; positive affect composition affects moderating effect on the job stress and turnover intention; positive affect composition affects moderating effect on the job stress and job performance.

並列關鍵字

Job Stress ； Work-Family Conflict ； Job Performance ； Turnover Intention ； Positive Affect Composition

參考文獻

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