中文摘要 論文名稱:銀行放款人員對單位的知覺風險與工作涉入對工作績效之影響。 校(院)所別:國立中正大學企業管理研究所 畢業時間及提要:一○二學年度第二學期碩士學位論文摘要 研究生:沈嘉明 指導教授:鎮明常 博士 關鍵字:工作涉入、知覺風險、工作績效 論文提要: 本研究旨在探討銀行放款人員對單位的知覺風險與工作涉入對工作績效之影響,以調查法進行,研究對象為個案公司各分行之放款人員,有效樣本共計144位。研究工具包括「工作涉入量表」、「知覺風險量表」及「工作績效量表」。所得資料以信效度分析、敘述統計及多元迴歸等統計方法進行分析,研究結果如下︰ 1. 放款人員所感受到的工作涉入與任務績效之間會產生明顯的正向影響 2. 放款人員所感受到的知覺風險與任務績效之間會產生明顯的正向影響 3. 放款人員所感受到的工作涉入與脈絡績效之間會產生明顯的正向影響 4. 放款人員所感受到的知覺風險與涉入目前工作之間會產生明顯的正向影響 最後,研究者依據各項研究結果提出具體建議,以供銀行業界實務上運用及後續研究上之參考。 關鍵字:工作涉入、知覺風險、工作績效
Abstract Title of Thesis: Influence of perceived risk and job involvement on work performance of Bank loan officer. Institution: Institute of Business Administration Department of National Chung Cheng University. Graduated time and type of abstract: July, 2014, Thesis of Master. Graduate Student:Jia-Ming Shen Advisor: Dr. Ming-Chang Cheng Key word: Job Involvement, Perceived Risk, Work Performance Abstract: The purpose of this research was to explore the correlation among perceived risk, job involvement and work performance of Bank loan officer. This research was conducted by using the survey method, and the objects of the research are the Bank loan officer of a selected Case company, resulting in 144 effective samples collected. Research tools include “The job involvement inventory”, “The perceived risk inventory” and “The work performance inventory”. The collected data were analyzed by reliability and validity analysis, descriptive statistics and multiple regression analysis. The findings from this research were as follows: 1. The existence of a significant positive impact on the credit officers felt between job involvement and task performance 2. The existence of a significant positive impact on the credit officers felt between perceived risk and task performance 3. The existence of a significant positive impact on the credit officers felt between job involvement and contextual performance 4. The existence of a significant positive impact on the credit officers felt between perceived risk and job involvement Based on the above-mentioned conclusion, the researcher provided concrete suggestions to bank and any subsequent researcher on related topics. Key word: Job Involvement, Perceived Risk, Work Performance