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  • 學位論文

家庭暴力防治社工對危險評估之知能探討-以高雄市親密關係高危機案件為例

Discussion on the knowledge and competence of risk assessment used by domestic violence prevention social workers–A study of high-risk intimacy relationship cases in Kaohsiung

指導教授 : 王仕圖

摘要


家暴防治社工在面對高案量、高壓力、多負面情緒負擔的工作,容易引發工作耗竭造成高流動率,致專業養成不易。唯有讓社工具備足以判斷危險評估的能力,做出適當的判斷,提升其自我價值,才能降低人員流動。因此,本研究擬定三個目的: 一、探討社工在面對高危機案件時的危險評估面向及評估形成的過程 二、分析社工對於高危機案件進行危險評估的現況?進而提供做為實務工作上的相關建議及協助。 三、探討影響社工在進行危險評估之考量因素以及評估知能的意涵。 本研究採質性研究法進行訪談,並透過立意抽樣及最大變異方式,自高雄市從事親密關係暴力防治社工為選取研究對象,以三年為分界點,最後針對八位各分別三年以上和以下之社工進行訪談。 透過本研究之時的獲得下列結論: 一、親密關係暴力是社會價值和文化脈絡及個人選擇下的錯誤行為表現。 二、唯有當事人有能量及改變認知,才能真正脫離或不再使用暴力。 三、對於被害人身處的危機程度,仍需靠親密關係危險評估量表來判斷。 四、除工具初評外,還需有專業的複評,網絡人員資訊整合作為有力的行動依據。 五、危機判斷面向需要社工個人能力和知識來處理,其途徑來源有正式和非正式管道。 六、危機判斷及危機處理只能確保被害人降低受暴的危機。但組織文化及社會氛圍讓社工除了要助人,也要自救。 是以,本研究分別針對上述結論針對組織體制、政策、實務操作和社工四個面向提出建議,以落實增強親密關係暴力防治社工對於危險評估的知能。 關鍵詞:家暴防治社工、親密關係暴力、危險評估知能

並列摘要


Large case quantity, high pressure, as well as massive negative emotion and work load faced by social workers engaged in domestic violence control easily induce work exhaustion, and thus lead to high turnover rate and difficult profession formation. Turnover rate can only be lowered down through letting social workers possess ability of evaluating risks, make appropriate judgment and enhance self value. Therefore, the present study has three objectives: 1.Investigate risk assessment aspects and assessment formation process of social workers when they face high-risk cases. 2.Analyze current situations about social workers’ risk assessment of high-risk cases, and thus provide suggestions and assistances for practical works. 3.Investigate considerations that influence social workers’ risk assessment, and discuss implications of assessment knowledge-ability. The present study adopts qualitative research method to conduct interview. Through purposive sampling and maximum variation method, this study chooses social workers engaged in intimate partner violence control in Kaohsiung City as the objects. With three years as boundary point, interviews were performed among eight social workers with more than or less than three years of experiences. Following conclusions are made based on this study: 1.Intimate partner violence is the expression of wrong behavior under social value, cultural context and personal selection. 2.Persons concerned can only actually get rid of violence or never use violence again when they have sufficient power and change their cognition. 3.Degree of risk faced by the injured person needs to be determined depending on intimate relationship risk assessment scale. 4.Besides preliminary assessment by tool, there is also professional re-evaluation. Network professionals’ information integration can be used as powerful basis for action. 5.The aspect of risk judgment should be disposed based on social worker’s personal capability and knowledge. Its sources include formal and informal channels. 6.Risk judgment and risk disposal can only guarantee the decrease in the injured person’s risk of encountering violence. However, organizational culture and social atmosphere should make social workers help both others and themselves. Based on above conclusions, this study proposes suggestions in terms of four aspects-organizational system, policy, practical operation and social worker, in order to strengthen intimate partner violence prevention workers’ risk assessment knowledge-ability. Keywords:social workers engaged in domestic violence control, intimate partner violence, risk assessment knowledge-ability

參考文獻


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