鑑於政治、經濟、心理、軍事、社會結構與科技等問題日趨多元且日益複雜,其背景卻已發生急劇變化,致領導者領導行為更是隨時都在改變,惟領導藝術的精義未必有所改變,因此,社會各行業領導藝術實有繼續研究之必要。本文旨在探討企業主管領導行為對部屬組織承諾之影響,並以學生服務的裕銘集團員工為問卷施測對象,以領導行為描述量表及組織承諾量表為研究工具,實施問卷調查,所獲資料使用軟體加以統計分析。 在領導行為方面,研究結果顯示,在「年齡」、「教育程度」、「服務單位」及「服務年資」上則顯示了相當程度的差異存在,可知部門領導者與部屬確有某些個人特質差異存在。 在組織承諾方面,在「年齡」、「服務年資」認知上有顯著差異,對此現象可解釋為年齡較大的人在工作上累積較多成功的經驗,而個人過去的成功經驗會增加對組織承諾深度。最後針對對企業機構領導幹部及後續研究提出建議。
In view of the issues about politics, psychologic, military, society structure, and technology, all become more diverse and complicated. The background has changed sharply and caused the changes in leader’s behaviors at any time. However, the skill and essence of leadership may not be changed. Therefore, it’s necessary to continue studying the art of leadership in various industry. The purpose of this investigation is to explore the influence of the executive leadership on the commitment of the subordinate organization. The subject of questionnaire are employees of New Yu Ming group, where the students have served. The questionnaire is according to the Leadership Behavior Description Scale and Organizational Commitment Scale to collect data, and the data were analyzed by the software. In terms of leadership behavior, the research results showed that there is a significant difference in "age", "education level", "service unit" and "service year." From the results we can see that department leaders and subordinates do have some differences in personal characteristics. In terms of organizational commitment, there is a significant difference in "age" and "service year." This phenomenon can be explained by the fact that older people accumulate more successful experiences at work, and personal past experiences will increase the depth of commitment to the organization. At last, we will make suggestions on the leading cadres of enterprises and follow-up researches.