- 學位論文
Impact of Organizational Justice on Organizational Commitment – A Case of Commercial Bank in Vietnam
Impact of Organizational Justice on Organizational Commitment – A Case of Commercial Bank in Vietnam
並列摘要
This study aims to explore the relationship between organizational justice and the personnel’s commitment level to the organization. In an organization, if employees feel they are treated fairly, for example fair assignment of works, fair interests or equitable promotion, and so on that they receive, it will affect directly and proportionally their commitment level to the organization. To be successful, only choosing right workers is not enough, the important thing is that organizations should retain their employees, especially good workers. Having stable staffs will help organizations to save costs, to reduce errors, to create confidence and solidarity within the organizations. Finally, more importantly, a great degree of stability will help organizations to operate more efficiently. This also affects the success or failure of business. So, how to make the employees realize they are treated fairly and they will decide to be loyal or committed to the organizations? Many studies show that justice of organizations and employees’ loyalty/commitment are strongly related in the same direction. When employees see the organizations are always fair to all of them, they will be motivated to work harder, and work efficiency will be higher and commitment level to organizations will also be stronger. It is what the organizations want to get from their staffs. A total of 199 employees working for a nation-wide bank, at its Vine Long branch, in Vietnam, have been sampled by questionnaire survey. The collected questionnaire data are analyzed by statistical software of SPSS version 17.0. Three main hypotheses are tested by using statistical methods such as descriptive statistics, reliability analysis, T-test, Pearson correlation analysis and regression analysis. The research results show that two personal characteristics such as gender and working experience/year make significant differences to organizational justice and no personal characteristics makes a significant difference to commitment of employees. In addition, organizational justice has a significantly positive impact on employees’ commitment to the organization.