過去企業在進行人力資源管理時,為探勘一個人的能力,大都利用智力測驗或傳統的性向測驗來預測一個人的工作能力。但這種作法無法實質測驗出個人在職場上的工作能力,因此出現職能(Competency)一詞。台灣對於職能的定義是指完成某項工作任務或為提高個人與組織現在及未來績效所應具備之知識、技能、態度或其他特質(Knowledge、Skill、Attitude、Other characteristics;KSAO)之能力組合。然而,目前相關的研究大多是探討企業人員應具備的職能,很少有探討宗教培訓講師的職能模式。因此,本研究以個案研究的方式探討台灣中部地區一貫道講師應具備之職能。本研究經過訂定講師的工作任務、建立KSA(Knowledge、Skill、Attitude)職能清單以及與一貫道講師人員進行訪談後,設計評測量表並確認一貫道講師職能之21項職能項目。透過本研究所得的一貫道講師應具備的職能結果,未來可提供其他宗教講師人才培育參考之用。
In the past, when mining the ability of human, the traditional intelligence tests and aptitude tests are used to predict the ability of work for a person mostly. However, this approach cannot get the personal ability to work in the workplace, and therefore competency as a basis for assessing the ability to work in the workplace. The definition of competency in Taiwan means to accomplish a task or to improve individual and organizational performance should have the knowledge, skills, attitudes, or other characteristics (KSAO). However, the related researches are to explore the required competency in the enterprise. The competency of training lecturers in religious rarely been explored. Therefore, the competency of trainers for I-Kuan Tao in central region of Taiwan is investigated in this study by case study. In order to design the evaluation scale and to confirm 21 competencies of the training lecturers for I-Kuan Tao, the tasks of training lecturers are set firs, and then the lists of KSA (Knowledge, Skill, Attitude) for competency are established; finally, the training lecturers of I-Kuan Tao are interviewed) in this study. However, the results obtained in this study can provide the training lecturers of other religious in the future.