社工員參與莫拉克風災「災難應變」歷程之研究

A Study of Social Workers’ Participation in the Course of Disaster Emergency Response to Typhoon Morakot

張玥英(Yueh-Ying Chang)

指導教授 ： 劉邦富

朝陽科技大學/人文暨社會學院/社會工作系/碩士(2014年)

摘要

摘要
面對災難發生的機率提高和從單一災難轉變為複合式災難之趨勢，台灣的社工員如何在災難發生後，快速及有效的發揮社會工作的專業協助降低災難帶來的各種衝擊，勢必將成為社會工作非常重要的一環。因此，本研究的目的包括：一、瞭解社工員參與莫拉克風災災難應變的經驗；二、整理社工員參與莫拉克風災的實務工作方法；三、針對社工員的經驗提出相關的反思和建議。

透過訪談7位分別屬於高雄、屏東及台東政府單位和民間單位的社工員，瞭解到社工員參與莫拉克風災緊急應變的工作歷程包含：「災難下的崛起」、「亂!亂!亂!」、「救災特攻隊」、「服務全開」、「全面動員」、「酸甜苦辣的滋味」及「解構再建構」七大項。

透過研究結論及反思的過程，提出以下幾點對於災難社會工作後續發展的建議：一、社會工作學校教育與在職教育的整合及發展；二、政府指揮系統的整合；三、傳播媒體的教育及相關法令的制定；四、強化、連結及整合政府單位與民間單位的資源；五、災害經驗的傳承及演練；六、全面性的防災教育及實際操作演習；七、編制以實務案例為主的災難社會工作工具書。

關鍵字

莫拉克風災 ； 災難應變 ； 社工員 ； 災難社會工作

並列摘要

Abstract
Disaster is a common society phenomenon, and take place more and more often.How can Taiwanese social worker have an effective and active responses toward disasterbecomes one of the most important issues in social work.

The purposes of this study were :
1) To investigate the disaster emergency response experience of the social workers on Typhoon Morakot
2) Summarize practice research methods of social workers participate in Typhoon Morakot
3) In accordance with social workers experience to give reflective thinking and suggestions

This study use face-to- face interview survey, those who work in government and non-profit organizations. Total of 7 social worker were interviewed.To understand the life experience of social worker on the disaster emergency preparedness of Typhoon Morakot.
Includes:
Reconstruction of a disaster
Chaos! chaos! chaos! ,
Disaster rescue task force,
Full service,
Community mobilization,
Bittersweet symphony.
Deconstruction and reconstruction.

According the result of this study and reflective thinking, we present following points of disaster social work as follow-up advice :
1) Development and integrated of schooling and in-service education.
2) Integration of government Emergency Operation Center system.
3) Regulations for mass media and education
4)Enhancing linkages to government and non-governmental organizations of resource.
5) Experience transfer in the disaster and maneuver.
6) Holistic disaster prevention education and actual maneuver.
7) Edit materials from actual objectives from case studies as social work reference book.

並列關鍵字

Typhoon Morakot ； Course of Disaster Emergency Response ； Social Worker ； Disaster Social Works

參考文獻

林萬億（2002）。災難救援與社會工作：以台北縣921地震災難社會服務為例。台大社會工作學刊，7，127-202。

行政院莫拉克颱風災後重建推動委員會（2013）。統計概覽。網址：http://88flood.www.gov.tw/work.php#3。

林宜君（2010）。災害風險管理專題。台北：中央警察大學。

Bang, H.N.（2013）。Governance of disaster risk reduction in Cameroon: The need to empower local government, Jàmbá: Journal of Disaster Risk Studies 5(2), Art. #77, 10 pages. http://dx.doi.org/10.4102/jamba.v5i2.77。

Federal Emergency Management Agency（2013）。http://www.fema.gov/。