教師人格特質與工作壓力對職場復原力之研究-以台中市高中職餐旅群教師為例

A Study of Teachers' Personality Trait and Work Pressure on Workplace Resilience: A Case Study of Taichung Vocational- High Catering Group

陳銓修(Chuan-Hsiu Chen)

指導教授 ： 朱瑞淵

朝陽科技大學/管理學院/休閒事業管理系/碩士(2017年)

摘要

本研究旨在探討餐旅群高中職教師人格特質、工作壓力、職場復原力之關係。本研究採問卷調查法進行普查，選取台中市15所設有餐旅群之中等學校教師287位為研究樣本，總共回收問卷數達253份，有效回收率為88%。
研究結果如下，整體受試者以女性居多，未婚為主，年齡以31-40歲居多，服務年資以5年以下居多，學校規模以5班以下為主，擔任職務以專任教師兼導師居多。餐旅群高中職教師人格特質整體呈現中等之強烈程度，以親和性較為突顯；而工作壓力則屬於中高程度，以制度政策感知壓力較高；職場復原力屬中等程度，以具有克服壓力較高。其次，人格特質個構面台中市餐旅群高中職教師人格特質對工作壓力具有顯著影響，再者台中市餐旅群高中職教師人格特質對職場復原力有顯著影響，而台中市餐旅群高中職教師工作壓力對職場復原力則無顯著影響。另外，不同背景變項之性別、年齡、服務年資、擔任職務對於台中市餐旅群高中職教師人格特質有顯著差異、而不同性別、婚姻狀況、服務年資、擔任職務及學校規模對於工作壓力有顯著差異；而擔任不同職務對職場復原力有顯著差異。
最後根據研究結果，本研究對設有餐旅群之各高級中等學校、教師、學校、相關教育行政單位及對於未來研究者參考方向，期望透過學生角度出發，調整教師心狀態，依不同情況給予多元評量，藉此降低工作壓力，並透過自我調整或學校安排之在職訓練及研習，主動尋求協助，掌握自我狀態，提升自我職場復原力。

關鍵字

職場復原力 ； 工作壓力 ； 人格特質

並列摘要

The main purposes of this study were to exploring Hospitality Group teachers' Personality Trait,Work Pressure and Workplace Resilience of senior high school teachers. In this study, a census survey was conducted. There were 253 valid questionnaires were collected and the effective recovery rate was 88%.The results of this study as follows:
The object of study was Mainly female, mostly unmarried, The age range was mostly in 31-40 years old, Seniority was mostly under 5 years, School size was mostly under 5 classes, Duties was mostly homeroom tutor.
The Personality traits and Work Pressure and Workplace Resilience all showing intermediate level. Among them, a facet to the affinity is more prominent, the system policy to perceive the higher pressure,and the ability have to overcome the higher pressure in Resilience The personality traits of hospitality group senior high school teachers in Taichung City present Significant influence on Work Pressure.The personality traits of hospitality group senior high school teachers in Taichung City present Significant influence on Workplace Resilience.The work pressure of hospitality group senior high school teachers in Taichung city present significant negative impact on Workplace Resilience.Different background variables present significant influence impact on Personality Trait , Work Pressure and Workplace Resilience.
Finally, according to the results of the study, this study puts forward some suggestions on the reference of the senior secondary schools, teachers, schools, relevant educational administrative units and future researchers which. it is expected to adjust the teacher's mental state from the student's point of view and adjust the teacher's mental state according to different circumstances so as to reduce the working pressure and seek self-improvement or self-adjustment or school-based on-the-job training and study,promote ego Workplace Resilience.

並列關鍵字

Work Pressure ； Personality Trait and ； Workplace Resilience

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