個人知識管理與知識價值鏈整合之初探研究

A Exploratory Study for the Integration of Personal Knowledge Management and Knowledge Value Chain

周逸中(Yi-Chung Chou)

指導教授 ： 曾章瑞

大同大學/經營設計學院/資訊經營學系所/碩士(2008年)

摘要

知識經濟推動企業組織發展知識管理，知識價值鏈的理論發展亦多著重於組織觀點，對於形成組織智慧資本的個人知識發展，視為組織集中式知識管理的控制節點，較乏專以個人終身學習之知識管理需求探討者。數位科技的蓬勃發展使個人知識管理的交易成本降低，數位化社會造就知識社群的匯聚情境，個人知識價值日益提高，個人化知識加值流程應有異於組織知識價值鏈之結構。
研究中以文獻探討方式，先是說明數位化環境中各種現象與趨勢，而後從文獻中將不合時宜的組織或個人知識管理理論觀點加以刪除，並旁徵博引知識價值鏈相關理論來加以解釋，結合服務經濟中服務藍圖的前後台概念，而成就新個人化知識價值鏈模式，而後再經過問卷分析，從分析中得到各組成部份觀點的支撐。
而研究結果得到一個人化知識價值鏈模組，並得到8個部份知識管理個人化的行為組成，分別是後台的知識取得、知識篩選、知識組織、知識綜合，與前台的知識分享、知識應用、知識評價，最後則是結合前後台形成一循環的知識需求，個人可以依此模式架構自身知識管理，而能沒有疏漏、更有效的管理本身知識，使個人在其無論求學、工作或個人的需求滿足上能更精進。

關鍵字

知識價值鏈(KVC) ； 知識經濟 ； 知識管理 ； 數位化社會

並列摘要

Knowledge economy promotes enterprise organization development to develop knowledge management. Theory of knowledge value chain focuses on organization viewpoints. On development of individual knowledge development that forms organization intellect capital as the organization concentrative knowledge management, one finds rare discussions on needs of knowledge management for life-long learning of individuals. Booming development of digital technology reduces transaction cost of individual knowledge management. Digital societies create assembly of knowledge groups and increase individual knowledge value. Process of added value of individual knowledge should be different from structure of organization knowledge value chain.
With document exploration, the paper first explains various phenomena and tendencies in digital environment. Out of time viewpoints on organization or individual knowledge management are deleted. Theories on knowledge value chain area quoted for explanation to be combined with concept of front/rear platform and knowledge spiral in service economy to form new individual knowledge value chain model. From questionnaire, viewpoints of each composition part help support the viewpoints.
The finding is an individual knowledge value chain module with 8 compositions of knowledge management individual behaviors—acquirement of rear platform implicit knowledge, knowledge sorting, knowledge organization, organization generalization, knowledge sharing of explicit front/rear platform, knowledge application and recycling knowledge demand in combination of front/rear platform knowledge spiral concept. Individual can construct knowledge management based on the model to better and more efficiently manage the knowledge and perform outstandingly in study, work or individual needs satisfaction.

並列關鍵字

KVC ； knowledge economy ； knowledge management ； digital society

參考文獻

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