高中職校軍訓教官情緒勞務負荷與工作生活品質相關之研究

本研究旨在探討高中職軍訓教官情緒勞務與工作生活品質之現況，並且分析不同個人背景變項對情緒勞務與工作生活品質之關聯。以台中縣市高中職軍訓教官為研究對象，採普查方式實施，共獲得有效問卷217份，回收率77.5％。採用敘述性統計、獨立樣本t考驗、單因子變異數分析、雪費事後考驗、皮爾森積差相關等統計方法進行資料分析，結果發現：（1）個人屬性之性別、婚姻、年資及職務之不同在情緒勞務負荷知覺程度確實有顯著差異。（2）個人屬性之性別及年資之不同在工作生活品質知覺程度確實有顯著差異。（3）軍訓教官情緒勞務負荷與工作生活品質有顯著負相關。

關鍵字

工作生活品質；情緒勞務；軍訓教官

並列摘要

The study aimed to explore the current situation of the emotional labor and quality of work life for the senior and vocational high schools military instructors and analyzed their correlation with different personal background variables. Subjects were military instructors working for senior and vocational high schools in Taichung County and City. Sampling of general survey was utilized. In total there were 217 valid questionnaires returned, and the response rate was 74%.Based on the purpose and hypotheses of this study, the returned valid questionnaires had been carefully examined in terms of Descriptive Statistics, Independent Sample T-test, One-way ANOVA, Scheffé Post Hoc and Pearson products- moment correlation. The results elicited from this study are as follows: 1. The gender, marriage, positions and seniority of military instructors’ characteristics were with obviously differences in the differences between personal characteristics and emotional labor. 2. The gender and seniority of military instructors’ characteristics were all with obviously significantly differences in the differences between personal characteristics and quality of working life. 3. The degree of military instructors’ emotional labor had a significant negative correlation with the status of military instructors’ quality of working life.

並列關鍵字

military instructor ； quality of work life ； emotional labor

參考文獻

王精文、賴明德（2000）。輪班人員工作生活品質與工作適應關聯性研究。科技學刊，9(4)，309-318。

陳妍辰（2003）。情緒勞務、工作特性、工作滿足與組織公民行為之相關性研究。未發表的碩士論文，高雄：義守大學管理科學研究所。

葉火木（2003）。軍訓教官工作生活品質之研究─以台北地區為例。未發表的碩士論文，台北：中國文化大學政治學研究所。

蔡進雄（2005）。勞心、勞力、勞情？論中小學教師的情緒勞務。師友月刊，455，42-44。

江文慈（2003）。教育改革中的教師情緒。師友月刊，436，1-5。

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高中職校軍訓教官情緒勞務負荷與工作生活品質相關之研究

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