摘要
本文旨在說明自信肯定行為對護理主管的重要，不僅能維護護理同仁的權益，更能展現護理專業的尊嚴。自信肯定行為不同於非自信肯定及攻擊性行為。自信肯定是人際溝通中的一種技巧，其展現方式必須以專業的立場與感受為主，先確定所想要的；在適當的時間和地點清楚表達自己的意見；要以具體事實來說明你所認為的問題，避免被別人錯誤的判斷或解釋；不可受制於權威，以禮貌的態度來要求自己的權利及尊嚴。
關鍵字
自信肯定並列摘要
This article explains assertive behavior in nursing administrators. This is an important quality that helps safeguard the interests of nursing staff and enhances the dignity of the nursing profession. Assertive behavior differs from non-assertive behavior and aggressive behavior. It is a learned interpersonal communications skill that communicates one's professional position and feelings, confirms one's needs, expressess opinions clearly at the right time and place, provides appropriate facts to illustrate problems and avoid judgment errors, and politely and firmly sustains an appropriate degree of independent authority necessary to upholding the rights and dignity of nurses.
並列關鍵字
assertiveness延伸閱讀
- 賴惠玲（2015）。體現護理的榮光。志為護理-慈濟護理雜誌，14(2)，8-9。https://www.airitilibrary.com/Article/Detail?DocID=16831624-201504-201505120017-201505120017-8-9
- 何岱爭（2012）。護理長與護理人員對領導風格感受吻合度與護理人員工作滿意度及留任意願之差異〔碩士論文，臺北醫學大學〕。華藝線上圖書館。https://doi.org/10.6831/TMU.2012.00124
- 蕭鵬卿、張瓈方、尹玓、柯凱雄（2023）。新進護理師執行核心可信賴護理專業活動表現與留任之關係。中華職業醫學雜誌，30(1)，19-27。https://www.airitilibrary.com/Article/Detail?DocID=10233660-N202301140009-00003
- Chang, C. Y., & Liu, C. T. (1975). Professionalism and Professional Adjustment; A Stusy of Nurses. Journal of Medical Sciences, 1(2), 171-178. https://www.airitilibrary.com/Article/Detail?DocID=10114564-197512-201307100009-201307100009-171-178
- 徐明儀、李秋香、黃耀財、邱怡玟（2020）。Nursing Administration and Management during A Pandemic。源遠護理，14(3)，17-23。https://doi.org/10.6530/YYN.202011_14(3).0002