民衆對臺灣縣市政府響應式網頁區塊項目顯示看法之研究

A Study of Public Opinion on the Display of Block Items in Design of Taiwan County (City) Government's Responsive Web Pages

楊美雪(Mei-Hsueh Yang) ； 張祐瑄(Yu-Husan Chang)

《圖書館學與資訊科學》 46卷1期 (2020/04) Pp. 32-63

https://doi.org/10.6245/JLIS.202004_46(1).0002

摘要

隨著行動裝置的普及，適應於各式裝置的響應式網頁受到重視，也帶動政府網站結合響應式網頁設計。本研究旨在探討民眾對臺灣縣市政府響應式網頁中，區塊項目於不同裝置上的顯示看法。經由文獻歸納出，導覽資訊部分大多位於頁首與頁尾，內容服務則大多包括縣市資訊、機關資訊、公告資訊、施政資訊、即時資訊、連結資訊、便民申辦、民意交流等八個區塊。透過網路問卷調查，獲得472份有效問卷。研究結果顯示，民眾認為大部分的區塊項目皆應顯示於臺灣縣市政府響應式網頁中，但在不同裝置的區塊顯示看法有顯著差異。彙整開放式問題發現，民眾認為在臺灣縣市政府響應式網頁中應提供便利性與即時性的服務項目。最後，本研究根據結果，對實務及後續研究提出建議，以供相關領域參考。

關鍵字

區塊項目 ； 政府網站 ； 響應式網頁設計

並列摘要

With the increasing popularity of mobile devices, responsive web pages that can be adapted to various devices have been addressed, driving government's websites to combine with responsive web design. The main purpose of this study is to investigate people's opinion about the display of block items on different devices in terms of the responsive web pages of county (city) government in Taiwan. According to relevant literature, the navigation information is mostly put in the header or footer section of the page; the content service generally includes eight blocks: county (city) information, agency information, announcements, administrative information, instant messages, related links, public services, and public opinion exchange. Through the Internet, there are 472 valid questionnaires collected. The results demonstrate the majority of people consider that most of the block items should be displayed in responsive web pages of county (city) government in Taiwan, but there are diverse views about how to display those block items on different devices. The open‐ended questions even report that people think that convenient and immediate service items should be provided. Finally, based on the results, this study offers some suggestions for practice and follow‐up research in related fields.

並列關鍵字

Block Items ； Government Website ； Responsive Web Design

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