以社會網絡分析法探討原住民族家庭服務中心資源網絡：第一線社工觀點檢視

Exploring the Resource Network of Aboriginal Family Service Centers Using Social Network Analysis: The Perspectives of the Front-Line Social Workers

劉麗娟(Li-Chuan Liu) ； 蔡輝英(Hui-Ying Tsai)

《社會政策與社會工作學刊》 26卷1期 (2022/06) Pp. 89-146

https://doi.org/10.6785/SPSW.202206_26(1).0003

摘要

原住民因社經地位弱勢，故有較高社會福利需求，原鄉地區更為甚。為協助改善原民地位、消弭資源不均等，原住民族委員會連結公私部門，於原住民族地區成立原住民族家庭服務中心，以建構完善福利服務輸送管道，解決社會福利難以進入原住民族地區的問題。作為原鄉原住民社會福利服務的第一線，資源網絡建構為原家中心能否提升社會福利服務及成效的關鍵因素。本研究以質化訪談為資料收集方法，以社會網絡分析法及質化分析為資料分析方法，探究臺東縣原家中心提供社會福利服務的資源網絡現況與樣貌。研究結果發現：不論財務、實物及個案轉介面向，臺東縣原家中心彼此間資源網絡各自獨立，僅小區域進行資源連結，且外部資源首要來源皆來自地方政府，顯示原家中心的資源網絡仍有向民間擴展的需求與可能性。本研究根據分析結果，提出政策建議，以供原家中心及相關單位參考。

關鍵字

原住民族家庭服務中心 ； 社會福利 ； 資源網絡 ； 第一線社工

並列摘要

For a long time, the indigenous people have been at disadvantages in terms of health, economy, and society compared with mainstream society, especially in the original rural areas. In order to help improve the status of the indigenous peoples and eliminate the inequality of resources, the Council of Indigenous Peoples combines the public and private sectors and establishes Indigenous Family Service Centers in the indigenous areas to construct comprehensive welfare. The Indigenous Family Service Centers solve the problems of social welfare difficult to enter the indigenous areas and insufficient accessibility. The construction of the resource network is whether the Indigenous Family Service Centers can be the key factor to improve the social welfare services and effectiveness of the indigenous people in the original rural areas. This study uses in-depth interviews as data collection method method, we also uses social network analysis and qualitative analysis to explore the current status and appearance of the resource network of Taitung County. It is found that the 15 Indigenous Family Service Centers in Taitung County are operates independently in financial, physical, and case referrals, and the main resources come from the local government, except South Link. This shows that the need and possibility for the Indigenous Family Service Centers to expand to the private sector. Based on the results of this research, this research also proposes future suggestions for future policy.

並列關鍵字

Indigenous Family Service Center ； social welfare ； resource network ； front-line social worker

參考文獻

吳品儀（2015）。《原住民婦女求助歷程之研究－以原住民族家庭服務中心為例》，國立暨南國際大學社會政策與社會工作學系碩士論文。doi: 10.6837/NCNU.2015.00274【Wu, P.-Y. (2015). Help-Seeking Process of Indigenous Women - Cases of Center for Indigenous Family Service. Unpublished thesis, Nantou: National Chi Nan University. doi: 10.6837/NCNU.2015.00274】

黃惠聆（2019）。《區域社會福利服務中心資源網絡連結之研究—以台東縣為例》，國立暨南國際大學社會政策與社會工作學系碩士論文。doi: 10.6837/ncnu201900277【Hwang, H.-L. (2019). Resource Network Links of Regional Social Welfare Service Center - A Study of Taitung County. Unpublished thesis, Nantou: National Chi Nan University. doi: 10.6837/ncnu201900277】

郭俊巖、賴秦瑩（2019）。〈原住民族家庭服務中心的專業功能：一個實務上的觀察〉，《台灣社區工作與社區研究學刊》，第 9 卷第 1 期，頁 165-180。doi: 10.3966/222372402019040901005【Kuo, C.-Y. and Lai, C.-Y. (2019). ‘The Professional Functions of Indigenous Family Service Centers: A Practical Observation’, Journal of Community Work and Community Studies, 9(1): 165-180. doi: 10.3966/222372402019040901005】

任麗華、林堤塘（2008）。〈身心功能障礙者服務需求之探討：學習、醫療、就業服務及照護體系—以彰化縣為例〉，《復健諮商》，第 2 期，頁 29-48。doi: 10.30123/RC.200812.0002【Ren, L.-H. and Lin, T.-T. (2008). ‘The Research of Welfare Needs for People with Disabilities: Learning, Medical, Employment and Care System - an Example of Changhua County, Taiwan’, Rehabilitation Counseling, 2: 29-48. doi: 10.30123/RC.200812.0002】

趙善如（2009）。〈兒童少年福利服務資源網絡連結現況與影響因素之探討：以屏東縣為例〉，《臺灣社會工作學刊》，第 7 期，頁85-128。doi: 10.29814/TSW.200907.0003【Chao, S.-R. (2009). ‘Study on the Present Situation of Child-Adolescent Welfare Service Resource Network Linkage and the Significant Factors - Take Pingtung County as an Example’, Taiwanese Social Work, 7: 85-128. doi: 10.29814/TSW.200907.0003】