學生對校外實習滿意度與續留產業影響之分析：以高等技職教育餐旅觀光相關學系為例

The Influence of Internship Program on Students' Career Choice: Case from Hospitality and Tourism Related Department in Higher Vocational Education

陳紫玲(Zi-Ling Chen) ； 沈進成(Ching-Cheng Shen)

《餐旅暨家政學刊》 8卷1期 (2011/03) Pp. 21-38

https://doi.org/10.6572/JHHE.8(1).2

摘要

餐旅觀光高等技職教育蓬勃發展。大部份的學生為了取得餐旅觀光學士學位，需赴業界參與校外實習課程。本研究依據研究架構擬定八項假設，探討學生在校外實習的過程中，對學校及業者還有自己的滿意度是否會影響學生留任在餐旅觀光行業的意願。研究以十個不同學系已實習完的大四生為對象，驗證假設。八個假設中，七項獲支持。研究發現，學生對學校的滿意度、企業的滿意度及自我滿意度會正向影響整體實習滿意度。學生對實習的總滿意度會影響續留餐旅產業的意願。學生對學校的滿意度及對自我的滿意度會影響續留餐旅業的意願。學生在實習課程中對學校、企業及自我的滿意度會透過整體滿意度間接對續留餐旅產業產生影響。研究進而提出對學校、業者及學生的建議。

關鍵字

實習滿意度 ； 餐旅觀光教育 ； 就業意願

並列摘要

Hospitality and Tourism Education is booming in this decade. This research proposed eight hypotheses to explore the influence of internship program on students' career choice. The sample was from ten different departments of a hospitality university. The students who had finished their internship in this university were investigated by questionnaire to test the hypotheses. Seven of eight proposed hypotheses were accepted. Results showed, the students' satisfactory to school, industry and themselves influenced the overall satisfactory positively. Furthermore, the students' overall satisfactory affected the career choice intention. In addition, the students' satisfactory to school, industry and themselves indirectly influenced the employment retention through overall satisfactory. The research made further suggestions to school, industry and students accordingly.

並列關鍵字

internship satisfactory ； Hospitality & Tourism Education ； career choice

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