營建業從業人員之人格特質、工作壓力、工作滿意度對離職傾向之關係

我國營建業離職率一直居高不下。在人力不足又存在著高離職率下，對組織而言有負面之影響，不只是人力資源成本的浪費，還會影響工作士氣與績效。本研究針對台灣之營建業從業人員進行問卷調查。結果顯示離職傾向會被工作壓力及工作滿意度受影響。已婚者可能有家庭責任，所以他的離職傾向較低。在年齡方面，55歲以上因工作經歷豐富，對於職場上的壓力應變能力也較好，而該年齡層在工作滿意度上也比其他年齡層滿意度高。而25歲以下離職傾向最高，可能工作經驗不足，尚在學習摸索階段，所以能承受的壓力相對就較低。教育程度對人格特質及工作壓力有顯著的關聯。國中（含）以下可能專業知識較其他教育程度不足，所以職場上面對的工作壓力就比較大。而因大學程度的受僱者已經非常的多，相對職位競爭壓力就比較大。工作性質對離職傾向並無太大的影響。

關鍵字

營建業；人格特質；工作壓力；工作滿意度；離職傾向

並列摘要

The resignation rate is high in nowadays construction industry. However, it is harmful for the urgent needs of human resource in the construction sector. The high turnover rate damaged the working morale and performance. This study thus surveyed the workers to find the possible way to help the release the severe situation of resignation. The analytical results showed that resignation intention is related with working stress and satisfaction. The married workers are with lower relationship with resignation intention. The ages of worker higher than 55 years old is with higher satisfaction and lower resignation intention. The ones less than 25 years old is with high resignation intention and can afford less working stress. The education is with high relationship with personality traits and working stress. The job categories have less relationship with the resignation intention.

並列關鍵字

Construction Industry ； Resignation ； Personal Traits ； Working Stress ； Satisfaction

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