政府機關公務電子郵件管理

Official Electronic Mails Management in Government Agencies

蘇倉楠(Tsang-Nan Su)

《檔案季刊》 5卷2期 (2006/06) Pp. 113-129

摘要

為滿足民眾知的權利，許多國家正積極推動電子化政府，以提供更多政府資訊讓民眾使用。在政府的公務活動中，除了電子公文外，電子郵件的使用也越來越頻繁。因此，電子郵件的管理已成為重要的課題。本文探討電子郵件的意涵、傳輸與標準、電子郵件管理及其相關問題。最後，針對如何妥善管理電子郵件提出建議。

關鍵字

電子郵件 ； 政府機關

並列摘要

In order to ensure people's right to know, many countries have been actively promoting electronic government to offer more government information for people to use. Besides electronic documents, more and more electronic mails are used to deliver information of public affairs, and how to manage them efficiently has become an important issue. This paper discusses the meaning of electronic mail, electronic mail management, its transmission, related standards and several other problems. Finally, some suggestions in properly managing electronic mails are proposed.

並列關鍵字

electronic mail ； government agencies

參考文獻

Bryan Costales、Eric Allman著、江若文編譯(1999)。Sendmail基礎篇。臺北市:歐萊禮。

Guidelines on Managing Electronic Mail Messages

Mary V Du Rea.,J Michael Pemberton(1994).Electronic mail and electronic data interchange: Challenges to records management.ARMA Records Management Quarterly.28(4),4.

Electronic mail-risky business?

Managing electronic messages as records