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摘要


This study addresses the questions of how managers and subordinates perceive the development of conflict in workplace. Using qualitative methodology, a total of twenty Hong Kong Chinese and Thais provided their perceptions of conflict through semi-structured, in-depth interviews. The findings showed a relationship between cultural values and views of conflict. Values of a person can be a factor which influences a person's view on conflict. The common view of conflict as inevitable and constructive facilitated a favourable environment and atmosphere in the workplace where both the Hong Kong Chinese and Thais had positive view on conflict resolution.

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