The purpose of the study was to explore what can a counselling learner learn from a psychotic observation and what is the process of countertransference learning from the psychotic observation. A qualitative, action research method was used. The study focused on the writer’s learning experience from psychotic observation course. The writer tried to use five level reflection method to reflect on 12 recall memories in 17 weeks. Otherwise, the Writer tried to discuss the reflection in the observation workshop in organization, and discuss it with supervisor, professor, and classmates. In the result, we could see a process of learning, and we could say the psychotic observation is very helpful to learn countertransference affirmatively. The writer also offered some suggestions and after action review to those who want to learn from psychotic observation course in the future.