人格特質與組織文化之適配性對留任意願影響之研究－以工作滿意度為中介變項

近年來台灣的公司愈來愈重視該如何留住優秀人才以提升員工的留任意願。因為每一員工的離職都會對人事成本及公司營運所帶來極大的損失，如此重大的影響也使得留任意願一直以來都是學術界及實務界所關注之議題。本研究旨透過文獻之分析與歸納，提出一個人格特質與組織文化適配的觀念性架構，探討人格特質與組織文化之適配性對工作滿意度之影響效果，及探討人格特質與組織文化之適配性對留任意願之影響效果，以及工作滿意度對留任意願之影響效果，最後在以工作滿意度作為中介變項去了解其在人格特質與組織文化之適配性與留任意願之間是否存在中介效果影響。　　本研究以台灣地區各行業從業人員為研究對象，採網路問卷調查法，發放時間為2022年4月14日至2022年4月26日，針對304份有效問卷，進行敘述性統計、信度分析、相關性分析、迴歸分析。根據實證調查的統計檢定後，有下列重要發現： 1. 人格特質與組織文化之適配性對工作滿意度具有部分顯著影響。 2. 人格特質與組織文化之適配性對留任意願具有部分顯著影響。 3. 工作滿意度對留任意願具有部分顯著影響。 4. 工作滿意度在人格特質與組織文化適配性對留任意願具部分中介效果

關鍵字

人格特質；組織文化；適配性；工作滿意度；留任意願

並列摘要

In recent years, companies in Taiwan have focused increasingly on how to retain talented people to improve employee retention. Because of the significant effect of employee turnover, which causes the company to suffer substantial losses to personnel costs and business operations, employee retention has been a topic of concern in academic-oriented research and practitioner-oriented research. Through the analysis and induction of the literature, the major purpose are to the research propose a conceptual framework for the adaptation between personality traits and organizational culture, to explore the effect of the adaptation between personality traits and organizational culture on job satisfaction, to explore the effect of the adaptation between personality traits and organizational culture on employee retention, and to explore the effect of job satisfaction on employee retention. Finally, this study takes job satisfaction as a mediator to explore whether there is a mediation effect between the adaptation of personality traits and organizational culture and employee retention. 　　The research takes practitioners from various industries in Taiwan as the research subject. The research adopts the online questionnaire survey and implements the descriptive statistics, reliability analysis, correlation analysis, and regression analysis for 304 valid questionnaires distributed from 14th April 2022 to 26th April 2022. According to the statistical testing of empirical surveys, some important findings as follows: 1. The adaptation between personality traits and organizational culture has partial significant effect on job satisfaction. 2. The adaptation between personality traits and organizational culture has partial significant effect on employee retention. 3. The job satisfaction has partial significant effect on employee retention. 4. The job satisfaction for the adaptation between personality traits and organizational culture has partial mediation effect on employee retention.