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  • 學位論文

遠距工作對工作生活平衡與工作績效的影響

The Influence of Telecommuting on Work-Life Balance and Job Performance

指導教授 : 楊立人
共同指導教授 : 李雅婷(Ya-Ting Lee)

摘要


對企業而言員工的工作績效相當重要,為了提高員工工作績效,企業開始提供讓員工可以兼顧工作與個人生活的措施。現今資訊科技發達的時代,在加上近期新型冠狀病毒疫情影響,不少企業開始讓員工採用遠距工作的模式。因此,本研究旨在探討遠距工作的工作方式與工作生活平衡及工作績效之間的關係。透過問卷調查收集樣本數據,並以因素分析、信度分析、迴歸分析及變異數分析等方法進行分析,歸納出本研究之結論,進而提出建議供企業人資部門參考。   問卷發放時間為2021年2月中至2021年3月底,歷時六週,共計回收335份有效問卷,其中遠距工作者有106份,非遠距工作者有229份。根據研究結果,當員工花較多心力在工作時,可以提高脈絡績效與任務績效,但如果受到其個人生活的影響,就會降低兩者績效。因此,若能讓員工感到工作與生活是相互提升的,就能相對提升其脈絡績效、團體績效及任務績效。再者,遠距工作可以幫助員工達到工作生活平衡,當員工能適當分配其工作與個人生活時,就能提升其工作績效。換言之,遠距工作除了能使員工達到工作生活平衡,亦能提升員工工作績效。 本研究結果如下: 1. 遠距工作對於工作生活平衡的影響不顯著。 2. 工作生活平衡對於工作績效具有正向影響。 3. 遠距工作對於工作績效具有正向影響。

並列摘要


For companies, the job performance of employees is highly important. In order to improve job performance, companies have begun offering measures which enable employees to balance work and personal life. The advanced information technology nowadays and the recent impact of COVID-19 make more and more employers allow telecommuting. Therefore, this study aims to explore the relationship among telecommuting, work-life balance, and job performance of employees. By collecting sampled data through questionnaire surveys, and analyzing by factor analysis, reliability analysis, regression analysis, and variance analysis, to summarize the conclusions of this research, and then make recommendations for the reference of human resources department.   The questionnaire is distributed from mid-February 2021 to March 2021, for six weeks, and total 335 valid questionnaires were recollected. Including 106 for telecommuters and 229 for non- telecommuters. According to the research result, contextual performance and task performance are increased when employees spending more effort at work. On the contrary, both are declined when employees are affected by their personal lives. Therefore, if employees feel their work and personal lives are mutually enhanced, contextual performance, group performance and task performance will relatively be increased. Moreover, telecommuting helps employees to achieve work-life balance. Job performance can be improved when employees are able to properly allocate work and personal lives. In other words, telecommuting not only enables employees to achieve work-life balance but also improves their work performance. The results of this study are as follows: 1. Telecommuting has no significant affected on work-life balance. 2. Work-life balance has a significant positive impact on job performance. 3. Telecommuting has a significant positive impact on job performance.

參考文獻


一、中文文獻
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