藥袋標示資訊與民眾需求之相關性探討─以北部某醫學中心為例

A study on the fit between drug label information and patients’ expectation.

劉淑玉(Shu-Yu Liu)

指導教授 ： 陳弘信

元智大學/管理學院/管理研究所/碩士(2009年)

https://doi.org/10.6838/YZU.2009.00144

摘要

近年來病人安全在世界各國備受重視，其中「用藥安全」更是首要議題，其中藥袋標示是為用藥安全防護網的重要媒介，衛生署於民國91年5月公告藥品包裝容器之13項必須標示及3項建議標示規定並規範實施，期許讓病人得到藥品服用方法及用量，確保醫療效果，降低民眾發生用藥錯誤的風險，增進自我照護行為及以病人為中心的用藥安全系統。
本研究以結構式問卷進行分析，以北縣某醫學中心領有慢性病連續處方箋之門診民眾為主要研究對象，主要探討民眾對於政府推動13項藥袋標示與民眾必看項目及對藥袋標示滿意度認知，藉由問卷調查民眾對藥袋標示需求與訊息傳遞的認知，以瞭解符合民眾最理想藥袋資訊，提升用藥正確性與遵醫囑性。經統計分析後主要結果如下：
一. 民眾對藥袋標示認知及需求與衛生署訂定之藥袋必標示項目有高度相關性。
二. 教育程度不同之民眾對藥袋標示項目的認知達顯著相關。
三. 民眾對藥袋標示資訊閱讀與衛生署訂定之藥袋必標示項目有高度相關性
四. 民眾閱讀醫療院所標示之藥袋內容後與傳達藥袋標示資訊一致。
五. 民眾對藥袋必看標示項目與未標示該項目，會影響用藥安全有高度相關性，惟受訪者認為用量之標示在政府宣導必要項目與民眾認為必看項目沒有顯著相關，及影響用藥安全沒有顯著相關。

關鍵字

藥袋標示；廣度；信度；可近度

並列摘要

More and more countries pay their attention to the safety of patients’, and “drug safety.” is the primary issue of it. Drug label is a important medium for drug safety protection system. Therefore, thirteen requisite drug label items and three suggested label items were stipulated and carried out by Department of Health in May 2002. This announcement was established to insure that patients can get the correct drug usage and dosage, the best medical effect, and also to reduce the risk of drug taking mistakes, finally, to increase more self care activities and to improve the drug safety system.
This study was analyzed by using structured questionnaires. The main objects of the research were the patients who have chronic disease prescriptions and also to be treated in one of the medical center in Taipei county. This project aims to discuss the difference between the thirteen requisite drug label items and the items which patients always take attention, to understand the satisfaction of patients on the drug label items, and to know the needs of drug label from patients’ point of view and what information they get from it .Finally ,from the study we can see what the ideal drug label to patients ,which can be used to improve the correctly rate of taking drugs and following the doctor orders.
After statistical analyzing , the main findings as following：
1. The result shows that patients knowledge about drug label and the drug labeling items is significantly related.
2. When patients are from different education background , their knowledge about the drug labeling show significantly difference.
3. There is a higher relationship between the drug label information which patients always read and the requisite drug label items which stipulate by Department of Health.
4. Patients’ understanding about drug label equals the drug label information expression.
5. To compare the items which patients always look and the items which do not requisite show high related efficiency to influence the drug safety. However, there is no related efficiency between the usage item which the government thinks should be labeled and the items on the drug label which patients always read and also show not related to the drug safety.

並列關鍵字

drug labels；breadth；credibility；accessibility

參考文獻

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