以社會認知理論探討影響資訊系統開發團隊協同合作之前因

Antecedents of Information System Development Team Collaboration: An Empirical Research From Social Cognitive Perspective

余復誠(Fu-Cheng Yu)

指導教授 ： 張國忠

元智大學/資訊學院/資訊管理學系/碩士(2011年)

https://doi.org/10.6838/YZU.2011.00019

摘要

雖然資訊系統開發公司已經投入大量資金投入資訊科技以支援系統開發專案，系統開發仍然成效不彰。回顧過去文獻發現，系統需求及開發技術的快速改變是造成低成功率的主要原因。因此，資訊系統開發團隊能夠有效地處理不斷變化的社會與技術之環境，團隊協同合作將扮演重要的角色。此外，本研究根據社會認知理論探討影響團隊協同合作之因素。這些因素包括團隊承諾、知識位置及集體記憶。其中，團隊承諾與知識位置會透過集體記憶來影響團隊協同合作。本研究以台灣地區不同資訊系統開發團隊為研究對象。

關鍵字

團隊承諾 ； 知識位置 ； 集體記憶 ； 團隊協同合作 ； 社會認知理論

並列摘要

Despite information system development companies have invested substantial resources to support the success of information system development (ISD) projects, the failure rate is still high. Extant studies indicated that the constant changes from socio-technical environments are the main causes of the low success rate. This study argues that team collaboration is a key factor to effectively cope with unexpected disruptions that would have negative effect on overall software product success. This study proposes a research model exploring factors that influence the development of team collaboration. These factors include the team commitment, expertise location, and collective mind. In addition, the study suggests that the collective mind has an intermediate effect on the team commitment, expertise location, and team collaboration. This study takes the information development teams of various companies in Taiwan as its subjects.

並列關鍵字

Team commitment ； Expertise location ； Collective mind ； Team collaboration ； Social cognitive theory

參考文獻

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