企業零件綠色資訊輔助管理系統之開發

The Green Information Assistant Management System of Parts Build Up

宋明智(Min-Chih Sung)

指導教授 ： 黃雪玲

國立清華大學/工學院/工業工程與工程管理學系/碩士(2009年)

https://doi.org/10.6843/NTHU.2009.00099

摘要

在全球主要電子消費市場提倡環保製程與產品的風潮下，電子製造產業面臨一個新的消費環境。由於法令規範明定，要將有關產品使用有害化學物質資訊公開，因此企業必須額外增加人力與設備資源因應，產品開發與製造過程中，資料取得、收集、分析與維護的工作，這勢必成為企業一項新增的議題。
目前相關文獻對於企業綠色供應鏈(GSC)之資訊流管理與整合，仍著重在與相關軟體業界開發之套裝管理系統方面的探索與導入，所包含的範圍僅有中心廠與供應商少了客戶端，此涵蓋範圍並不完備，使用者操作介面也不夠友善，造成「企業與使用者去符合系統，而非系統輔助企業與使用者」的困擾。因此本研究運用知識管理(KM)的概念，收集企業內部有關處理零組件資訊流的作業程序、資料樣式、成員的權責範圍與企業績效管理期望指標，進行整合與分類。結合軟體工程(SE)之軟體開發管理步驟及使用者介面設計(UID)原則，配合改善過後的作業程序及作業範圍架構，開發涵蓋範圍較完備的「零件綠色資訊輔助管理系統」，輔助企業處理零件綠色資訊的整合與管理。
最後將「零件綠色資訊輔助管理系統」結合企業ERP管理系統之資料庫，導入企業內部處理零件綠色資訊的整合與管理作業之中，取代原本之人工作業方式，經實證分析，確可改善人工作業時間冗長及常發生人為錯誤的問題，達到縮短作業時間與節省建置管理系統之成本，提昇企業的核心競爭能力與服務水準。

關鍵字

綠色供應鏈 ； 知識管理 ； 軟體工程 ； 使用者介面設計

並列摘要

Under the world trend of advocating the non-toxic manufacturing process and products, the electronic industry faces a new consumer environment. As the regulations sets, the information of the toxic chemical substances contained in the products shall be open-referenced by the consumers. Consequently, a new demand rises for all Corporations, all the information need to be acquired, collected, analyzed and maintained, for which the industry needs recruitment in human resource and equipment to complete this demand.
The documentation records in GSC information management and integration concentrates on exploration and implement on management system programmed by computer software firms. The system is not user-friendly and it covers only the central manufacturers and suppliers, with disregards of consumers. Consequently, it causes problem – “The Corporations and end-users are not being assisted by the system, but they need to fit into the system”. The concepts of this research are to integrate and assort the application of Knowledge Management - collection on information flow production system of the parts, information types, the responsibility distinction and index of achievement management. The principle in combination of Software Engineering development procedure and User Interface Design is to improve the production procedure and production range structure and develop better and more complete coverage of “Green Information Assistant Management System of Parts” to assist the corporation on integration and management of Green information on parts management.
Lastly, the “Green Information Assistant Management System of Parts” is combined with database of ERP system to implement the process on the integration and management of green information on parts in Corporations, and replace the procedures by human labor. The analysis shows that the system not only shortens the procedure time, but also eliminates the mistakes by human labors. It enables the process efficiency and system establishment to the best stage and elevates the core competition and service standard of Corporations.

並列關鍵字

Green Supply Chain ； Knowledge Management ； Software Engineering ； User Interface Design

參考文獻

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