訓練規劃、訓練講師技能與訓練激勵措施對 訓練成效之影響

The Impact of Training Program, Instructor’s Characteristics and Motivation Activities on the Training Effectiveness

莊富源(Fu-Yuan Chuang)

指導教授 ： 諸承明

中原大學/商學院/企業管理研究所/碩士(2007年)

https://doi.org/10.6840/cycu200700069

摘要

摘 要
科技日新月異，知識經濟時代已正式來臨。身處在這個多變的時代，產業的競爭將越來越激烈，因此企業競爭力的維持已經不再僅僅只有科技方面的突破與進步，「知識」成為創造價值的核心資產。而知識的創造者及擁有者，則是以「人」為最基本的單位。因此，人力資源在整體企業中扮演了非常重要的角色，透過人力資源活動中的訓練與發展，可以讓企業達到永續經營的目的。
而在高能力、高成效的要求之下，訓練活動中的各種要素，如訓練課程規劃、訓練講師選擇及配合訓練活動所提供的相關獎勵措施等，都將被嚴格的評估，希望以最有效率，且對組織成效最有幫助的訓練制度，來完成企業的訓練活動。
本研究旨在探討訓練規劃當中的影響因素、訓練講師技能的影響與在訓練當中的激勵措施，以了解對組織訓練成效的影響。研究結果如下：
一、訓練規劃程度、訓練講師技能及訓練激勵措施與訓練成效均有顯著相關：訓練規劃程度越完整、訓練講師技能越高及訓練激勵措施越豐富，均可以有效提高訓練成效。
二、訓練講師技能與訓練規劃的交互作用與訓練成效無顯著相關。
三、訓練激勵措施與訓練規劃之交互作用對訓練成效有顯著影響。主要影響有二：
(一)訓練成效反應層次部分，在外部激勵措施較多的狀況下，可以加強訓練規劃程度對訓練成效正向的影響；而在內部激勵措施不足的狀況下，提高訓練規劃的程度可以提高員工的訓練成效。
(二)訓練成效行為層次部分，在內部或外部激勵措施不足的狀況下，提高訓練規劃的程度可以提高員工在訓練之後的行為表現。

關鍵字

訓練規劃 ； 訓練成效 ； 訓練講師技能 ； 訓練激勵措施

並列摘要

Abstract
Advancement of technology, the advent of the era of knowledge economy has been officially. Living in this volatile era, the competitiveness of the industry will become increasingly fierce. It is no longer maintain the competitive edge of enterprises, only a technology breakthrough and progress "knowledge" has become the core value-creating assets. The owners and creators of knowledge, the "people" as the basic unit. Therefore, the overall human resources in enterprises play a very important role in the activities of human resources through training and development Sustainable management for enterprises to achieve the purpose. In the high-capacity, high-efficacy requirements, the various elements of training activities, such as planning training courses, Selection and training lecturers for the training activities related incentives, will be rigorous assessment hope to the most efficient, and effective organization of the most helpful system of training to complete their training activities.
The study was discussed the impact of the factors that affect the training programs, the characteristics of training lecturers and the motivation activities of training to the effectiveness of the training. The results were as follows :
First, the level of training programs, the characteristics of training lecturers and the motivations activities of training were associated with the effectiveness of training : the training programs for the more complete, higher skills of training lecturers and training incentives more abundant can effectively improve training effectiveness.
Second, there were no significant correlation between the effectiveness of training and the interaction of the characteristics of training lecturers and the training programs.
Third, there were significant correlation between the effectiveness of the training and the interaction of the training programs and the motivations activities of training. The two main effects were as below:
1.The reaction level of training effectiveness, the more motivation activities in external conditions, the degree of training can enhance the effectiveness of training programs for the positive influence; and the lack of incentives in the internal situation, planning to raise the level of training can improve the effectiveness of staff training.
2.The behavior level of training effectiveness, the lack of incentives in internal or external circumstances, the level of training programs can improve staff training to raise the effectiveness of training and the performance after training.

並列關鍵字

skills of training lecturers ； training program ； motivation activities of training ； training effectiveness

參考文獻

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