探討產品服務化的租賃服務之研究

產品服務化系統(Product Service System, PSS)是一種企業新的經營管理型態。隨著全球暖化的情況日漸嚴重，節能減碳也已成為現今社會上最重要的議題，許多企業對於環境的保護及綠色產品的推行有著很大的抱負，也深深了解其重要性。PSS主要是提供功能服務的方式來滿足顧客的需求，藉由商業服務模式的創新，提高資源的使用率，期望在達到經濟效益之餘，也能對環境有所助益，且企業也必須要了解從產品的設計階段、製造過程、使用到廢棄階段所帶給環境的衝擊，所以也讓廠商在設計階段時就應考慮採用綠色環保的信念以及價格上的考量。因此，本研究以文獻探討為基礎，將影響廠商利潤之相關因子進行歸納，並利用複迴歸找到廠商利潤之最佳複迴歸模型，而考量的因子有租金、建置成本、維修成本、保養費用、啟用舊有設備之能源費用、殘餘價值、回收價格、廢棄物之處置價格及年限，且針對賣斷及營業租賃兩種模式進行分析比較，最後透過複迴歸模型所求得之重要因子，再進一步探討每個重要因子之間又與哪些因子相關連。

關鍵字

賣斷；複迴歸模型；產品服務化系統；營業租賃

並列摘要

Product Service System (PSS) is a new operation and management model of enterprises. With the gradually serious of the global warming problem, energy saving and carbon reduction have become the most important issues in the modern society, many enterprises have great ambitions for the environmental protection and green products implementation. PSS is emphasized to provide the functional service to satisfy the customer needs and improve the environmental effectiveness through the innovative business service model. The enterprises need to implement it from the product design stage, the manufacturing process, use, and disposal stage to reduce the impact of the environment. Therefore, the purpose of this study is to find the factors that will influence the enterprise profits from the literature reviews and determine the profit model by using multiple regression model. In this model, it considers the factors of rent, construction cost, repair cost, maintenance cost, energy usage cost for old equipment, residual value, recycling benefit, disposal cost and year interval. Two different business models, purchasing and leasing, are also analyzed. Finally, the relationships between factors are analyzed for the enterprise to make decision for sales business strategy.

並列關鍵字

trade leases ； product service system ； multiple regression model ； purchasing

參考文獻

[22] 承研能源科技股份有限公司，http://www.swattech.com.tw/index.jsp。

[21] 杜瑞澤，“消費者環保意是態度與綠色消費行為對綠色產品設計之影響”，設計學報，第10卷，第3期，2003。

[28] 郭寶聰，節能服務業商業模式之個案研究，國立清華大學服務科學研究所碩士論文，2010。

[4] E. Sundina, B. Brasb, “Making functional sales environmentally and economically beneficial through product remanufacturing”, Journal of Cleaner Production Vol. 13, pp. 913-925,2005.

[5] Fishbein B., McGarry L. S. and Dillon P. S., “Leasing: A Step Toward Producer Responsible”, 2000.

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探討產品服務化的租賃服務之研究

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