本研究目的在於瞭解海外實習生社會支持對海外適應的影響,以及分析學生個人背景在海外適應上之差異。本研究使用結構式問卷進行調查,以國立高雄餐旅學院曾經於海外實習一年的學生為研究對象,採用普查法,共發放190份問卷,實際有效回收問卷為152份,實際有效問卷回收率為80 %。研究結果顯示,社會支持中,情緒性支持、訊息性支持、工具性支持對於海外實習生整體海外適應具有顯著正向影響;其主要社會支持來源為朋友的安慰及鼓勵之情緒性支持;而在訊息性支持中以家人能夠提供意見等訊息性支持為主要來源;另外,工具性支持中,若能夠以口頭表揚、獎狀、公佈欄張貼等實際的方式,來肯定實習生的工作表現,皆能有效協助在整體海外上的適應。最後,在個人背景中,以不同實習國家方面在海外生活適應上具有顯著差異,其中以加拿大比日本及新加坡在生活適應較好。本研究結論與建議,可提供國內、外餐旅相關科系、學生、家長以及實習單位,在學生海外實習實時提供各項社會支援,以協助學生在海外的適應,並強化海外之學習。
This study intends to understand the social support’s influence to overseas adaption of overseas internship students, and also analyze the difference of overseas adaption based on personal background. This study surveys on a student who’s studied abroad for 1 year in a structural form of census method. A total of 190 questionnaires were distributed with 152 valid questionnaires which resulted in 80% valid. The results shows under social support, there are emotional, informational and instrumental support gave conspicuous positively effect to internship student. The emotional support mainly come from friends’ conformations, encouragements, colleges’ affirmation and emotional support. For informational support, the resources come from family’s opinions, social experience, and daily laughter. Besides, for instrumental support, if practical methods, such as commend, awards, or publish on bulletin board, were applied to approve the hard work of internship students, it would assist overall overseas adaption effectively. Finally, The result also discovered that different countries also caused conspicuous difference for internship student, the students had intern at Canada had better live adaption than the students had intern at Japan and Singapore. The conclusions and recommendations of the study could provide all kinds of social support to students major in hospitality management before their overseas internship in order to support students’ overseas adaption and enhance their academic performance.
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