消 防 志 工 協 助 災 害 管 理 之 探 討— 以 新 竹 市 為 例

Management of Disaster Support of Hsin Chu City''s Volunteer Firefighters

彭忠禮(Chung-Li Peng)

指導教授 ： 李維森 ； 林志棟

國立中央大學/工學院/土木工程學系碩士在職專班/碩士(2012年)

摘要

台灣地區地理位置特殊，人口密集，土地過度開發，加上全球氣候暖
化，使得各種災難頻傳。在現今政治環境與社會氛圍，「唯民是寶」成為執
政者施政的中心思想。行政機關常說「民眾的小事情就是政府的大事情」，
在「政府力量有限，民間資源無窮」的情形下，政府如何就各民間消防志
工組織進行督導、管理、訓練、整合等，使其發揮組織績效，運用於災害
管理工作，是一值得探討的課題。
本研究透過消防、義消、婦女防火宣導隊、鳳凰志工隊及民間災害防
救組織成員的訪談，探討新竹市消防志工協助災害管理工作的困境，並據
以提出相關的規劃與建議，包括：消防志工結合社區，推動社區防災意識。
整合民間災害防救組織，明確任務分工。強化災害防救相互支援協定，落
實區域聯防機制。建立竹科、企業、民間團體相互支援合作平台。樹立公
私夥伴關係，建構常態性跨業界災害服務聯盟。強化地方政府應變功能，
降低全面性國軍依賴度。

關鍵字

區域聯防 ； 社區防災 ； 消防志工 ； 災害管理

並列摘要

The varieties of disasters are frequently reported in Taiwan due to the
geographical position, densely populated, over-exploitation of land, and global
warming. In today，s political environment and society, “people are treasure” and
“the people，s things are the big things in the case of government forces”. These
have become a central idea of executive authorities. However, “the
government’s power is limited, but the people，s power is infinite.”It is necessary
to study the importance of how government can supervise, organize, manage,
train, and integrate the volunteer firefighters under disaster management and
help them bring their performance into full play.
This study is to discuss the difficulty of what Hsin Chu City，s volunteer
firefighters are facing while assisting the disaster rescue. The interviews were
from the fire bureau, volunteer firefighters, Women’s Fire Prevention Team, and
the Phoenix ambulance volunteer team. Based on their experience to plan and
suggest improvements on disaster management it includes: volunteer firefighters
along with the communities to help promote people，s awareness of disaster
preventions, integrate disaster prevention and protection groups from volunteers
with a clear segregation of duties, strengthen mutual support agreements among
local governments, public enterprises, and practice zone defense, establish a
cooperative platform between Hsin Chu Science Park, enterprises, and
volunteers, launch a public-private partnership to construct a Disaster Service
Alliance of inter-industry normality, reinforce the ability of contingencies of
local governments, and reduce the comprehensive dependence on national army.

並列關鍵字

zone defense ； community disaster ； fire volunteers ； disaster management

參考文獻

﹝9﹞王文科，教育研究法，五南，2001

科技大學，2008

﹝14﹞陳玥彤，「消防志工協助地方政府災害防救工作之探討」，國立中央

﹝33﹞王銘福，「我國派遣軍隊從事災害救援之執行現況與問題改善之研

432 頁，2005