企業員工資訊能力認知及電子化參與對企業績效之影響-以台糖公司為例

Employee information and e-participation in cognitive ability on business performance impact for example with TSC

黃水雄(Shui-Hsiung Huang)

指導教授 ： 吳傳春

義守大學/電機資訊學院/資訊管理學系/碩士(2014年)

https://doi.org/10.6343/ISU.2014.00114

摘要

在資訊科技蓬勃發展之今日，包含電腦、通訊、生物及奈米科技等科技突破，因此將世界徹底改變一番。電腦與通訊等科技之進步，不僅提升了政府之行政效率、行政效能，亦是對企業一直所追求之績效有著深遠之影響。
本研究係探討「企業員工資訊科技能力認知及電子化參與等因素對企業績效之影響」，其資訊能力認知方面包含：IT學習能力認知、IT使用能力認知、IT創新能力認知及IT倫理認知等4面向；在企業績效方面即包含產品績效、生產流程及人力資源管理策略等3面向；在背景變項方面包含性別、年齡、教育程度、服務年資及職務類別等5面向。本研究係論述「資訊科技能力認知及電子化參與對企業績效之影響」，而藉由「資訊科技能力」（IT Capability）認知及電子化參與，來改善組織效率、提升企業之經營績效，獲得企業獨具優勢之競爭力，其研究面向如下：
一、資訊能力認知對電子化參與之深化度。
二、電子化參與之深化度與對企業績效。
三、資訊科技能力認知對企業績效。
四、不同性別、年齡、教育程度、服務年資及職務類別之企業員工對資訊能力認知與電子化參與之深化度。
五、不同性別、年齡、教育程度、服務年資及職務類別之企業員工對電子化參與及企業績效。
六、不同性別、年齡、教育程度、服務年資及職務類別之企業員工資訊科技能力認知對企業績效。
本研究係依據上述6個面向做研究分析，並將其研究成果提供予個案公司作為提升企業績效之參考。

關鍵字

電子化參與 ； 資訊科技能力 ； 企業績效

並列摘要

In today's booming information technology, including computer, communications, biotechnology and nanotechnology and other scientific and technological breakthroughs, so some of the world completely changed. The computer and communications technology advances, not only to enhance the governments administrative efficiency, administrative efficiency, It’s also pursued by the enterprises performance has had a profound impact.
This study discusses ' information technology skills of employees and e- participation in cognitive factors such as the impact on business performance", which contains information on cognitive ability : IT learning cognitive , IT the ability to use knowledge , IT innovation IT ethics awareness and cognition 4 face ; in corporate performance aspects that include product design, manufacturing processes and management work, etc. 3 -oriented ; in background variables included gender, age , education level, years of service and job category for the other five . This study discusses the "Information Technology capability awareness and participation in electronic impact on business performance ," and by "IT capability " (IT Capability) Awareness and e- participation, to improve organizational efficiency and enhance the business performance , access to unique form of enterprise competitiveness , research -oriented as follows :
1. The the information on electronic participation in cognitive ability of deepening degrees.
2. E-participation and deepen the degree of firm performance.
3. Information technology skills awareness on firm performance.
4. Different gender, age, education level, years of service and job categories of employees in information and electronic cognitive ability to participate in the deepening degrees.
5. Different gender, age, education level, years of service and job categories of employees for e- participation and enterprise performance.
6. Different gender, age, education level, year of service and job categories of employees of the enterprise information technology capabilities of cognitive performance.
In this study, based on the above six for doing research and analysis, and will provide its findings to the case company to improve business performance as a reference.

並列關鍵字

IT Capability ； information literacy ； enterprise performance

參考文獻

一、中文部分

台灣糖業公司（2005），整體資訊作業發展計劃書2005-2011，p.p.1-77.

林生傳(1999)，教育心理學，臺北：五南圖書出版公司。

林邦傑(1981)，國中及高中學生具體運思、形式運思學傳統智力之研究。中華心理學刊，12卷2期，第33-49頁。

林建偉（2000），「生產績效評比模式的建立」，台灣科技大學資訊管理研究所碩士論文，第33-35 頁。