國際合作開發案之型態變更管制模式探討-以民用飛機合作案為例

Change Control in the International Collaboration Project - an Example of Commercial Aircraft Project

蔡智琴(Chih-Ching Tsai)

指導教授 ： 林均燁

朝陽科技大學/理工學院/工業工程與管理系/碩士(2013年)

摘要

在大型工程開發專案中，常因外包商、供應商甚至客戶的介面需求變動而必須改變產品型態，因此變更在產品生命週期(Product Life Cycle)中是必然會發生的現象。如何在計畫中導入型態管理(Configuration Management)，透過制度化及系統化的管理方法，建立一套有效率的管理技術與作業程序，是專案有效掌握型態變更(Configuration Change)及其影響分析，達成計畫目標之關鍵工作。
本研究主要採用個案研究的方法，探討國際合作開發案之型態變更管制運作模式，著重在研究業主與各國供應商工程介面的協調機制與型態變更管制流程運作；總結國際合作開發案之型態變更管制有三個重要機制，包括：1.技術委員會(TB)之審查、2.專案變更管制委員會之審查、3.專案變更管制委員會之協調整合；以上吾人稱之型態變更管制協調整合流程，而其中最重要的是，型態變更管制運作過程必須建立一套具體可行的流程模式。
本研究提供一個可行的國際合作開發案型態變更管制流程模式，期望可供國內企業日後執行國際合作開發案時參考。此外，吾人必須強調，變更是一種常態，因此流程模式也應順應顧客需求而據以修訂。

關鍵字

型態管理 ； 型態變更管制協調整合流程 ； 型態變更管制

並列摘要

Changes to a product in the life cycle for a very highly complex program are being taken place frequently. These changes may arise from vendors, suppliers and customers. For achieving the aim of program, focus on change control and impact analysis is a critical task. Configuration management includes four formal functions; they are configuration identification, configuration control, configuration audits and configuration status accounting.
Configuration management is an effective, systematic and logical function of project management with a set of rules. When we use configuration management properly, we know what we are supposed to build and we know at any point in time we are building. And, once we finish, we know what we have built.
Configuration control is the major task of configuration management. It is concerned with communications and change process. Currently, the national public programs have been applying configuration management. However, up to date, there is no obvious research to indicate that a control procedure is established to deal with the change harmonization integration issue. As change request is raised on a collaborative project, how supplier to evaluate the impact analysis, and to propose their change incorporation effectivity. How the final assembly line to harmonize the suppliers to implement the change at the same effectivity, to prevent the installation interference chaos.
Communication and control process is highly complicated in the international collaboration program. Any change request may cause a big influence. The research builds a change control process in the international collaboration project and uses a commercial aircraft project as an example. Consider the development of commercial aircraft project, three major steps are proposed in the change process, called change harmonization process. First, the technical board (TB) review step. Second, the project change control board review step. The last one is harmonization step, is the incorporation of all design changes into production. The interfaces of change control are discussed from vendors, suppliers and customers in order to make the changes well controlled and help keeps the International collaboration projects from large cost overrun and major schedule slippages.

並列關鍵字

change harmonization process ； configuration management ； change control

參考文獻

[1] Robert K. Yin, Case Study Research : Design and Methods, SAGE Publications 3rd edition (2002)

[10] International Standard Organization, ISO 9001, Quality management systems-Requirements, Geneva, Switzerland (2000)

[12] SAE Standard, AS 9100 Quality Management Systems – Aerospace – Requirements, Rev. B (2004)

[13] George Allan, “Configuration management and its impact on businesses that use computer platforms”, International Journal of Project Management, Vol.15, pp321-330 (1997)

[14] S. Chiocchio, E. Martin , P. Barabaschi , Hans Werner Bartels, J. How and W. Spears, “System engineering and configuration management in ITER”, Fusion Engineering and Design 82, pp548–554 (2007)