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  • 學位論文

托嬰中心托育人員工作生活品質與離職傾向關係之研究

A Study on the Relationship Between Quality of Work Life and Turnover Intention with Child Care Workers in Infant

指導教授 : 黃寶園

摘要


本研究旨在探討托嬰中心托育人員工作生活品質與離職傾向關係之現況,並探討不同背景下,工作生活品質與離離職傾向的差異狀況,以及兩者之間的相關情形。本研究以新北市托嬰中心之托育人員為研究對象,研究工具為研究者自編之「托嬰中心托育人員工作生活品質與離職傾向調查問卷」,共發出300份問卷,回收有效問卷260份,有效問卷回收率為87%。回收資料以統計套裝軟體SPSS20.0中文版執行,採用描述性統計、獨立樣本t考驗、單因子變異數分析、積差相關等統計分析後,獲得結果如下: 一、托嬰中心托育人員之工作生活品質屬於「中等程度」,其中以「同仁合作」之平均數最高。 二、托嬰中心托育人員之離職傾向屬於「中低程度」,其中以「機構因素」之平均數最高。 三、不同背景變項之托嬰中心托育人員的工作生活品質有部分差異:不同年齡、婚姻狀況、子女、學歷、畢業科系、服務年資、薪資報酬、任教班別、機構屬性與機構規模有顯著差異。 四、不同背景變項之托嬰中心托育人員的離職傾向有部分差異:不同年齡、婚姻狀況、子女、薪資報酬、任教班別、師生比例與機構規模有顯著差異。 五、托嬰中心托育人員工作生活品質與離職傾向之間呈現負相關:整體工作生活品質與整體離職傾向為中度相關。 最後將研究結果進行討論,並進一步提出建議,供政府主管機關、機構主管、托育人員及後續研究者未來之參考。

並列摘要


The main purpose of the study is to understand the relationship between quality of work life and turnover intention with child care workers in infant care centers of the current situations,and according to various background,to discuss the differences and the similarities of them. The objects in this study are the qualified child care workers in infant care centers of New Taipei City.300 child care workers were drawn for the questionnaire of “quality of work life and turnover intention with child care workers in infant care centers”. There are 300 questionnaires; 260 questionnaires are valid;effective response rate is 87%. The resulting data were analyzed with SPSS20.0 statistical software, using descriptive statistics, t-test, one-way ANOVA and Pearson. The findings are shown as follows: 1.The perception of quality of work life with child care workers in infant care centers is intermediate. 2.The perception of turnover intention with child care workers in infant care centers is lower intermediate. 3.The child care workers of different age, marriage, children, education level, major subject, seniority, organization monthly expense, calssroom type and organization scale are significantly different in quality of work life. 4.The child care workers of different age, marriage, children, organization monthly expense, calssroom type, teacher-student ratios and organization scale are significantly different in turnover intention. 5.The quality of work life and turnover intention with child care workers in infant care centers are significantly negative correlation. Finally,this study is based on the results of the research,having further suggestion for authorities,infant care centers,child care workers and the future researches as reference.

參考文獻


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