Translated Titles

A Project to Improve the Completeness of Nursing Shift Reports in the Surgical Ward




方莉(Li Fang);明勇(Yung Ming);游文瓊(Wen-Chiung Yu)

Key Words

交班 ; 外科病房 ; 完整性 ; shift report ; surgical ward ; completeness



Volume or Term/Year and Month of Publication

53卷3期(2006 / 06 / 01)

Page #

52 - 59

Content Language


Chinese Abstract


English Abstract

The authors found that surgical ward shift reports were not being adequately completed, with 29.4% of content items on shift reports not reaching 80% completeness. After an analysis of the situation, we found that the problems were caused by factors that included lack of understanding of shift report contents, inappropriate shift reporting standards, lack of specialty-related knowledge and guidance in the shift report, and discontinuities in patient care allocation. Based on these findings, the researchers revised shift-reporting standards, redesigned the report format, conducted relevant training, and changed the shift assignment methodology. A survey conducted following implementation of researcher-directed changes found that 100% shift report items had reached 80% completeness and achieved improvement goals. At the same time, the author found full staff participation and lack of confidence to be, respectively, the principal strength and weakness in accomplishing this project. A limitation of this project is that it cannot be applied to non-surgical wards. Project methods have already been applied to new staff training in the hospital at which this study was conducted. Based on project findings and experience, the author also makes the following additional suggestions: (1) shift report-related content, skills and principles should be incorporated into school curricula; (2) shift report should be monitored and updated regularly; and (3) follow-on research may explore the factors that affect shift report content completeness.

Topic Category 醫藥衛生 > 預防保健與衛生學
醫藥衛生 > 社會醫學
Times Cited
  1. 李慧鶯(Huei-Ying Lee);康宜靜(I-Ching Kang);劉雅惠(Ya-Hui Liu);許敏桃(Min-Tao Hsu)(2014)。台灣臨床護理人員交班經驗之現象學研究。護理雜誌。61(6)。39-47。 
  2. 黃恔婷(2010)。新進護理人員交班完整性之研究。朝陽科技大學企業管理系學位論文。2010。1-132。
  3. 陳莉芳(2016)。探討交班資訊系統導入對護理工作績效及滿意度之影響。中正大學資訊管理學系學位論文。2016。1-97。