研發機構組織成員知識分享行為意圖研究

A Study on Employee Behavior Intention of Knowledge Sharing in a R&D Organization

金承慧(Cheng-Hui Chin) ； 梁朝雲(Chao-Yun Liang)

《圖書資訊學刊》 1卷3期 (2003/12) Pp. 59-87

摘要

本研究以工業技術研究院資深研發人員及知識管理實務社群為兩組研究對象，藉由計劃行為理論，從個人層次因素與組織環境因素等構面，以問卷調查法來分析影響兩組研究樣本的知識分享行為意圖及其主要肇因。研究結果發現，強化成員之間在工作上的合作需求、促動個人利他取向的分享動機，皆有助於提升組織成員的知識分享行為意圖；此外，建立信任的組織文化，並且在管理制度上採取適當的措施加以配合，則有利於提供組織成員健全的知識分享環境。

關鍵字

知識分享 ； 行為意圖 ； 計劃行為理論

並列摘要

This research studied the relations-hips among external variables, internal variables, and employee intention of knowledge sharing in the Theory of Planned Behavior. Industrial Technology Research Institute in Taiwan is chosen as the case under study. A questionnaire survey has been done respectively in two research groups which represent senior R&D employee and members in community of practice of knowledge management, in order to find out the major determinants of employee intention of knowledge sharing. In conclusion, it has positive influences on employee intention of knowledge sharing by reinforcing the cooperative work relationship within employees and activating altruistic motive of knowledge sharing. In addition, it is helpful for knowledge sharing contexture by building up a trustful organizational culture and adopting proper managerial system.

並列關鍵字

Knowledge sharing ； Intention of behavior ； Theory of planned behavior

參考文獻

Working Knowledge: How Organization manage What they know.

組織成員知識分享意願影響因素之研究。

研發機構知識分享機制之研究以工研院光電所研發團隊為例。

Understanding Attitude and Predicting Social Behavior.

Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework.