企業知識地圖建構之研究

Methodology for Constructing Corporate Knowledge Maps

蔡丞(Cheng Tsai) ； 顧宜錚(Yi-Cheng Ku) ； 梁定澎(Ting-Peng Liang)

《Electronic Commerce Studies》 2卷3期 (2004/09) Pp. 279-295

https://doi.org/10.29767/ECS.200409.0004

摘要

知識是决定企業競爭力的重要核心資産，隨著近年來知識經濟的發展，知識管理對企業的重要性日益增加。然而要能够對知識做良善的管理，勢必先要對企業的知識分布與强弱能够做很好的評估與分析。企業的知識經過分類幷評估其强度後，可以建立企業的知識地圖，作爲知識管理的基礎。本文提出一個建構企業知識地圖的方法，可已有助於分析企業的管理性知識的分布。幷以實證研究以台灣企業爲對象做調查，結果發現不同産業的知識分布與强度在支援活動上有顯著的差異，而造成差異的主要因素是産業的特性。

關鍵字

知識地圖 ； 知識分佈 ； 知識強度 ； 知識管理

並列摘要

Knowledge is the core asset that determines the competitiveness of an enterprise. The development of knowledge-based economy has further strengthened the importance of knowledge management. In order to better manage knowledge assets, it is essential to assess the intensity and distribution of knowledge in an organization, through which knowledge can be classified and analyzed to build a knowledge map. The purpose of this study is to develop a methodology for constructing corporate knowledge maps. An empirical study on Taiwanese firms indicate that significant differences exist among firms in different industries. Industrial characteristics affect the intensity and distribution of different types of knowledge.

並列關鍵字

Knowledge Map ； Knowledge Distribution ； Knowledge Intensity ； Knowledge Management

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