我國政風人員角色之研究─以臺北市政府為例

The Roles of Government Ethics Officials ─ A Case of Taipei City Government

丁國耀(Kuo-Yao Ding)

指導教授 ： 黃一峯 ； 邱志淳

淡江大學/商管學院/公共行政學系公共政策碩士在職專班/碩士(2014年)

https://doi.org/10.6846/TKU.2014.00868

摘要

在國際競爭日益劇烈的今天，「廉政」已成為世界各國展現國家競爭力的重要面向與指標，亦是全球施政革新之趨勢，而「反貪腐」便成為當前國家治理及建設的當務之急。易言之，反貪腐是建立廉政制度的首要步驟。若政府無視於反貪腐之必要性，可能縱容官箴敗壞、造成政府體制弊病叢生、社會風氣敗壞，將使得人民對政府失去信心。我國政風機構職司機關廉政工作，政風人員依法辦理政風業務，本研究透過文獻探討、問卷調查，深入探討政風人員之角色、功能及定位，政風人員對機關組織的影響，機關員工對政風人員角色的觀感與角色期望。
本研究就設有政風機構之臺北市政府相關局處股(課)長、科(處)長等，對政風人員的角色觀感與認知及角色期望，進行問卷調查，共計發出1055份問卷，回收818份，問卷回收率達77.53%，其中無效問卷80份，有效問卷738份，研究分析結果顯示如下：
一、個人背景資料與對政風人員角色觀感與認知的差異性
(一)不同年齡、服務年資、職位、工作部門對政風人員角色觀感與認知有顯著差異性。
(二)不同性別、教育程度對政風人員角色觀感與認知無顯著差異性。
二、個人背景資料與對政風人員角色期望的差異性
(一)不同年齡、服務年資、工作部門對政風人員角色期望有顯著差異性。
(二)不同性別、教育程度、職位對政風人員角色期望無顯著差異性。
三、「對政風人員角色觀感與認知」與「對政風人員角色期望」兩個構面之間存在一定程度的相關性，達到0.7左右的水準。
本研究依據文獻探討、問卷調查與統計分析結果，就政風工作實務運作上提出下列政策與作法上之建議：
一、對相關業務主管機關之建議：
(一)完備陽光法案之法制工程，並落實執行陽光法案。
(二)公務人員道德教育之建立，是廉政治本之道。
(三)加強行政透明與內控稽核，全面提升行政效能
(四)高階管理者的倡導與以身作則。
(五)貫徹首長與各級主管行政監督責任。
二、對政風主管機關之建議：
(一)政風工作應與社會結合，建立民眾反貪的理念。
(二)政風工作應以防貪、反貪為主，肅貪為輔。
(三)明確政風人員角色定位及權責劃分。
(四)合理調整政風機構員額編制。
三、對政風人員之建議：
(一)賡續深化「興利、預防、服務」政風工作原則。
(二)政風人員應與時精進，充實學識與專業知能。

關鍵字

政風人員 ； 角色 ； 行政透明 ； 行政倫理

並列摘要

In the present day, when international competition is growing increasingly intense, “clean government” has become one of the most important indicators by which countries around the world demonstrate their national competitiveness, and there is a pronounced global trend towards implementing administrative reforms to achieve clean government. “Anti-corruption” efforts have become a priority task for national governance, and can be seen as the first step towards achieving clean government. If a national government ignores the vital importance of anti-corruption efforts, then this may lead to widespread official corruption, the emergence of various types of abuses within the system of government, and deterioration in the moral fabric of society as a whole, causing ordinary citizens to lose faith in the government. Taiwan’s government ethics offices are responsible for ensuring the maintenance of clean government within Taiwan; government ethics officials carry out government ethics work in accordance with the requirements of the law. The present study uses a review of the literature and a questionnaire survey to attempt an in-depth exploration of the role, functions and positioning of government ethics officials, the impact of government ethics officials on the organizational structure of government agencies, and the views and expectations held regarding government ethics officials by the personnel of government agencies.
In the present study, a questionnaire survey regarding attitudes to and perceptions of, and expectations of, the role played by government ethics officials was distributed to Section Chiefs and Subsection Chiefs working in those departments of Taipei City Government that have a government ethics office attached to them. A total of 1,055 questionnaires were sent out, and 818 were returned, giving a return rate of 77.53%. Of the returned questionnaires, 80 were invalid, leaving 738 valid returned questionnaires. The analysis results are outlined below:
1.Disparities in attitudes to and perceptions of the role played by government ethics officials based on respondent background:
(1)There were significant disparities in the attitudes to and perceptions of the role played by government ethics officials between respondents of different ages, with differing years of service, holding different positions, and assigned to different departments.
(2)There were no significant disparities in the attitudes to and perceptions of the role played by government ethics officials between respondents of different gender and with differing education levels.
2.Disparities in expectations held of the role played by government ethics officials based on respondent background:
(1)There were significant disparities in the expectations held of the role played by government ethics officials between respondents of different ages, with differing years of service, and assigned to different departments.
(2)There were no significant disparities in the expectations held of the role played by government ethics officials of different gender, with differing education levels, and holding different positions.
3.A certain degree of correlation was seen between attitudes to and perceptions of the role played by government ethics officials, and expectations of the role played by government ethics officials, with a correlation coefficient of approximately 0.7.
On the basis of the review of the literature, the questionnaire survey, and the results of statistical analysis, the following policy recommendations and methodological recommendations are put forward with regard to the conducting of government ethics work:
1.Suggestions for the regulatory authorities:
(1)The legislative preparations for the enactment of a “sunshine law” (open government law) should be completed, and the law put into effect.
(2)Ethical education for government employees needs to be put on a firm footing, to provide a foundation for clean government.
(3)Efforts should be made to strengthen administrative transparency and internal controls and auditing, to bring about an across-the-board enhancement of administrative performance.
(4)Senior officials need to advocate for clean government, and set a good personal example.
(5)Steps should be taken to ensure that ministers and other government officials in managerial roles fulfill their supervisory responsibilities.
2.Suggestions for government ethics offices:
(1)Government ethics work needs to be conducted in collaboration with society as a whole; efforts should be made to promote opposition to official corruption among the general public.
(2)The main focus in government ethics work should be on preventing corruption and combating corruption, with efforts to stamp out corruption at the root playing an ancillary role.
(3)There should be a clear positioning of the role played by government ethics officials, and a clear demarcation of responsibility.
(4)It should be possible to flexibly adjust the manpower allocated to individual government ethics offices as needed.
3.Suggestions for government ethics officials:
(1)Government ethics officials should adhere to, and strive to intensify the application of, the fundamental principles of government ethics work: “creating incentives for ethical behavior, prevention of unethical behavior, and provision of service.”
(2)Government ethics officials need to move with the times, working to strengthen their knowledge and their professional expertise.

並列關鍵字

Government ethics officials ； role ； administrative transparency ； administrative ethics

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