以通用設計觀點探討高齡者使用臺北車站轉乘標示系統之需求

With a Perspective of Universal Design to Review the Demand of the Aged Using Transferring Sign System of Taipei Main Station

官美吟(Mei-Yin kuan)

指導教授 ： 彭光輝

國立臺北科技大學/設計學院/建築與都市設計研究所/碩士(2012年)

https://doi.org/10.6841/NTUT.2012.00431

摘要

面對高齡化社會的來臨與人口結構改變的發展趨勢，高齡者外出在交通需求上，除了步行之外，極需依賴大眾運輸系統，然而高齡者在交通移動的自主性和行動能力遠不及青壯年的便利自在，因此如何建立通用化的運輸環境，以提供高齡者有較高獨立自主的活動能力，實為各界關切的議題。臺北車站特定區因轉乘路線與運輸場站空間的日漸複雜而形成交會型車站，是以完善的標示系統必須考量高齡者的使用需求，才能營造便利的轉乘環境。檢視目前臺北車站轉乘空間的標示系統，對於不同運具間的轉乘資訊、導引標示等通用機能尚顯不足，因此，如何將通用設計的概念導入標示系統之規劃設計，以改善高齡者使用臺北車站特定區轉乘路徑為本研究主要目的。

為了探討高齡者使用臺北車站特定區轉乘路徑標示系統之需求，本研究首先蒐集文獻並分析通用設計、標示系統、高齡者生、心理的特殊需求。次以使用後評估方法，藉由實地觀察、調查蒐集研究基地之相關實證資料，分析現有車站轉乘標示系統規劃設計之課題，並經由體認通用化標示系統的設計特性檢測高齡者使用後的需求。再者藉由與專家學者的深度訪談和國內外的案例分析，總結轉乘標示系統之通用規劃設計與管理對策。最後本研究建議整體轉乘標示規劃宜考量高齡者的身心特性、站體尺度和環境思維，善用建築空間、環境色彩與使用機能之搭配，以能簡單清晰提供資訊服務為原則，並成立任務編組之標示系統協調單位以統合規劃設計及規範管理，構建優質無礙的轉乘環境。

關鍵字

通用設計 ； 高齡者 ； 標示系統 ； 轉乘 ； 使用後評估

並列摘要

Faced with the development trend of aging society and demographic changes, the traffic demand of the aged, in addition to walking, a great need to rely on public transportation systems. However, the convenience of the aged in the traffic capacity for action far less than young adults, so how to create a universal transport environment in general, to provide senior citizens with more independent activities, it is that we are very concerned about the topics. Taipei Main Station is formed due to the complexity of the transferring route with the station space get-together, so to create the perfect sign system must consider the needs of the aged, in order to create a convenient transferring environment. This study examined the Taipei Main Station transferring space sign system, found that the universal function of transferring information, guidance and sign were insufficient for the aged needs. Therefore, how to apply the concept of universal design to the planning and design of the sign system in order to improve convenience for the aged in the Taipei Main Station transferring route is the main purpose of this study.

In order to investigate the demand of the aged using transferring system in the Taipei Main Station, this study first collected data with a literature review of universal design, the physiological and psychological needs of the aged. Post-occupancy evaluation was then used by following field observations and the survey. Analyzing the existing transferring system issues, and through the understanding of the features of universal sign system, to explore the aged demand after they experienced. Furthermore, by the in-depth interviews with experts and scholars, as well as examples at home and abroad, summed up the universal planning and design principles for the sign system and management strategies. Finally, this study suggests that the overall transferring planning should consider the physical and mental characteristics of the aged, the stations of the scale and environmental thinking, make the best use of building space, environment, color and use with the function to provide information services can be simple and clear, and the establishment of task forces as the coordination unit of sign system to integrate planning, design and specification management, build quality and convenient transferring system.

並列關鍵字

Universal Design ； The Aged ； Sign System ； Transferring ； Post-occupancy Evaluation

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