汽車板金從業人員教育訓練需求之研究

The Study on the Needs of Training for Automobile Body Technician

陳志銘(Chih-Ming Chen)

指導教授 ： 林百福

國立臺北科技大學/機電學院/車輛工程系所/碩士(2006年)

https://doi.org/10.6841/NTUT.2006.00395

摘要

本研究旨在瞭解汽車板金業界教育訓練概況，並探討汽車板金從業人員對教育訓練需求之情形，以提供汽車板金業界辦理教育訓練及課程安排之相關建議。
本研究藉由專家訪談及問卷調查等方法達成研究目的。專家訪談部份，共計訪問五位汽車板金修理業教育訓練之相關人員，所得資料為發展問卷之依據，對台灣地區汽車板金修理廠之各職級人員採問卷調查方式進行意見徵詢，共發出1,200 份問卷，回收有效問卷816份。經統計程序分析考驗後，獲得主要結論如下：
一、 汽車板金從業人員的年齡集中在30歲∼50歲之間（佔整體72.55%），且年資在10年以上的佔整體68.87%，顯示近年來汽車板金從業人員已經產生很大的斷層。
二、 各類型教育訓練的需求會因職務的不同而有所差異；而年齡的不同僅對「人際關係及態度」的教育訓練需求有影響；教育程度不同僅對「管理能力」的需求有所影響。
三、 公司舉辦教育訓練與否，對「人際關係及態度」及「個人生涯發展」有影響；而不同教育訓練配合方式，對「專業知識及工作技能」、「人際關係及態度」與「個人生涯」有影響；從業人員對參加教育訓練的意願，也會影響各項教育訓練的需求。

關鍵字

汽車板金 ； 教育訓練 ； 教育訓練需求

並列摘要

The purpose of this study was to investigate the current conditions of training programs in the automobile body repair industry.It is the aim of the study to provide suggestions in regard to the arrangement of future training programs for technicians in this industry.
This study employed expert interviews and questionnaire survey. Five people responsible for auto shop body repair training were interviewed first. A questionnaire was then developed based onfindings from the interviews.A total of 1,200 questionnaires were sent out to body repair technologist of all levels in auto repair shops across Taiwan, of which a total of 816 valid questionnaires were collected. The following major conclusions were made following statistical analyses:
1. Approximately 72.55% of the body repair technician,age ranged from 30 to 50, with 68.87% of them having seniority of over ten years in the industry. This phenomenon shows that there is a great gap in the auto body work force.
2. The need for various types of training may differ in relation to dijjerences in job positions. Age has an effect only on human relations and attitudes,whereas education level has an effect only on the ability to manage.
3. The presence of a training program has an impact on human relations/attitudes and individual career development.The different types of traiing programs have an impact on specialized knowledge and work skills,human relations/attitudes, and individual careers. The desire for further training as expressed by the technicians also has an impact on the need for various facets of training.

並列關鍵字

Auto Body Repairing ； Training

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