探討醫療機構導入RFID效益之研究 ---以捐血中心血袋為例

A Study on the Efficiency of Implementing RFID in Medical Institutes --- Taking Blood Donation Center’s Blood Bags as an Example

吳素姿(Su-Tzu Wu)

指導教授 ： 湯玲郎

元智大學/管理學院/管理研究所/碩士(2008年)

https://doi.org/10.6838/YZU.2008.00188

摘要

無線射頻辨識系統（RFID）對供應鏈帶來的效益，包括提高效率、提升服務品質等，然而採用新技術前，會考量到其技術成熟性以及其使用風險。目前血袋導入RFID的技術，受上下游環境、經費、組織等因素的影響，因此對於血袋導入RFID踟躕不前。
本研究從非營利組織捐血中心血袋採用此新技術的考量因素，佐以AHP分析法探討RFID技術被採用的決策考量，及專家學者對血袋導入RFID後效益。由於採用RFID的影響因素層面廣且於試驗階段，因此本研究採用AHP為研究方法，審慎評估導入計畫，降低導入風險，提供捐血中心血袋導入RFID時之決策參考。
從資料分析血袋流程分析之效益，包含：加速盤點作業、縮短作業處理時間、調節庫存管理、降低輸錯血品風險、提高血液流通性與全程履歷記錄提升血液品質，血袋導入RFID考量因素為財務政策、資料可靠性及建置成本最為重要，與現階段非營利組織經費來源考量相符，專家學者對於血袋導入RFID系統的效益，包括醫療錯誤的降低、血液品質提升、血液安全性、作業效率增加、人力減少、提升血庫庫存管理效能、血液資料正確性、資訊的交換與共享及追蹤管理等。
研究發現血袋導入RFID在安全性是勢必可行，然而由於系統相容性、軟硬體系統建置經費、相關法令規章的配合及政府經費的挹注等，對推動血袋導入RFID發展有所影響。未來血袋導入RFID系統需從前端捐血中心延伸至後端醫療院所才能發揮最大的效益，祈相關單位繼續推動血袋導入RFID，以提高病人安全及血液品質。

關鍵字

無線射頻辨識系統；層級分析法；血袋

並列摘要

In terms of the efficiency of the Radio Frequency Identification (RFID) that brought to the supply chain, it included increasing efficiency and upgrading service quality, etc.; in addition, it will not only consider the materiality of its technology, but also its using risk before adopting a new technology. Currently, the process of implementing the RFID technology on blood bags has hesitated to move forward in accordance with the influence of upstream and downstream environment, budget, organization, etc.
This study has adopted the consideration factors in taking such new technology for blood bags of the non-profit organization (NPO) blood donation center, along with the analytic hierarchy process (AHP) to explore the decision-making consideration of applying the RFID technology, and experts’ and scholars’ viewpoints on the efficiency of implementing the RFID for blood bags. As the aspect of influential factor in applying RFID is broad and stays in the phase of trial; therefore, this study has adopted AHP as the research method to carefully evaluate the implementation plan, decrease the risk of implementation, and provide blood donation centers with the reference to make decision on implementing RFID to their blood bags.
From the data analysis on the blood bags procedures, the efficiency included: acceleration of inventory process, reduction of operating time, adjustment of stock management, decrease of risk for blood transfusion error, increase of blood circulation, as well as the full-course resume record of enhancing the blood quality. In addition, the important consideration factors of implanting RFID on blood bags are the financial policy, data reliability and establishment cost that also identified with the consideration on the budget source for the NPO currently. As for experts’ and scholars’ viewpoints on the efficiency of implementing RFID system to blood bags, which included the decrease of medical errors, upgrade of blood quality, safety of blood, increase of operating efficiency, reduction of manpower, increase of stock management efficiency for blood bank, accuracy of blood data, and management of information exchange, share and follow-up, etc.
This study has discovered that the safety of implementing RFID to blood bags is feasible; however, due to the system compatibility, establishment budget of software and hardware system, coordination with related laws and regulations and subsidy from government’s budget, etc., the promotion of developing the RFID to implement to blood bags has been somewhat influenced. Therefore, in the future, the maximum efficiency of implementing RFID system to blood bags should be developed from the frond-end blood donation center to expand to rear-end medical hospitals and institutes. Thus, it is expected that the related authorities to continuously promote the implementation of RFID to blood bags to increase the patient safety and blood quality.

並列關鍵字

Radio Frequency Identification（RFID）； Analytic Hierarchy Process (AHP)；blood bags

參考文獻

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