領導風格、組織公平知覺，與工作態度之關聯性研究－以合作金庫為例

A STUDY ON THE CORRELATION BETWEEN LEADERSHIP STYLE, ORGANIZATIONAL JUSTICE AWARENESS AND WORK ATTITUDE－TAKING TAIWAN COOPERATIVE BANKS AS AN EXAMPLE

鍾珮瑤(Pei-Yao Chung)

指導教授 ： 林玥岑

元智大學/管理學院/管理碩士在職專班/碩士(2011年)

https://doi.org/10.6838/YZU.2011.00291

摘要

本論文研究之目的，在於了解合作金庫銀行營業單位之員工，其公平知覺與工作態度之關連，並檢視分別透過領導風格及組織文化下與其之分別影響，以為其變革及組織管理之參考。本研究採用問卷調查法，共發出28間分行、450份個人問卷，回收27間分行、328份有效問卷，利用SPSS統計軟體，進行描述性統計分析、信度分析、相關分析、變異數分析與迴歸分析來驗證本研究之假設。研究結果顯示：
一、員工公平知覺對工作投入有正向影響
二、員工公平知覺對工作滿意度有正向影響
三、員工組織認同對工作投入有正向影響
四、員工組織認同對工作滿意度有正向影響
五、領導風格對員工工作投入有顯著之影響
六、領導風格對員工工作滿意度有顯著之影響
七、組織文化對員工工作投入有顯著之影響
八、組織文化對員工工作滿意度有顯著之影響
九、公平知覺會中介領導風格與結果變項(工作投入、工作滿意度)之間的關係
十、公平知覺會中介組織文化與結果變項(工作投入、工作滿意度)之間的關係
十一、組織認同會中介領導風格與結果變項(工作投入、工作滿意度)之間的關係
十二、組織認同會中介組織文化與結果變項(工作投入、工作滿意度)之間的關係

關鍵字

領導風格 ； 組織公平知覺 ； 工作態度

並列摘要

The purpose of this study was to gain an understanding of the relations between the justice awareness and work attitude among the employees in the business units of Taiwan Cooperative Bank, and examine the influence of leadership style and organizational culture. It is hoped that the results of this study can serve as a reference for organizational transform and management. A questionnaire survey was conducted in this study, in which 450 questionnaires were issued to 28 branches of the bank and 328 valid samples were received from 27 branches. SPSS statistic software was used to implement descriptive statistic analysis, reliability analysis, correlation analysis, variance analysis and regression analysis to test the hypothesis of this study. The results showed that:
1.Employees’ justice awareness has a positive influence on their dedication to work.
2.Employees’ justice awareness has a positive influence on their satisfaction with work.
3.Employees’ organizational identity has a positive influence on their devotion to work.
4.Employees’ organizational identify has a positive influence on their satisfaction with work.
5.Leadership style has an obvious influence on employees’ commitment to work.
6.Leadership style has an apparent influence on employees’ satisfaction with work.
7.Organizational culture has an obvious influence on employees’ dedication to work.
8.Organizational culture has an obvious influence on employees’ satisfaction with work.
9.Justice awareness can mediate between leadership style and outcome variables (work dedication, work satisfaction).
10.Justice awareness can mediate between organizational culture and outcome variables (work dedication, work satisfaction).
11.Organizational identity can mediate between leadership style and outcome variables (work dedication, work satisfaction).
12.Organizational identity can mediate between organizational culture and outcome variables (work dedication, work satisfaction).

並列關鍵字

leadership style ； organizational justice awareness ； work attitude

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