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  • 學位論文

利用TRIZ改善IC設計公司之品質管理系統-以個案公司為例

Improving Quality Management System for an IC design house by using TRIZ Approach- A Case Study

指導教授 : 陳飛龍

摘要


近年來,全球科技產業面臨成本、價格、交期與產品生命週期等日益縮短的情況下,一個企業組織的「創新能力」,成為決定其在市場上的競爭能力以及將來能不能在市場持續經營下去的重要指標,而企業的創新深受到管理創新的影響,所以一個企業能不能有效做好管理創新,對於一個企業組織而言是很重要的。企業唯有「不斷的創新」,才能維持「企業的競爭力」;而創新的目的在於「滿足顧客需求」。 有鑑於此,本研究提出以TRIZ解決IC設計公司實務上的品質管理的案例,包括產品在早期量產階段所遭遇到的主要品質管理問題,及IC設計公司外包品質管理上長久以來在管理外包廠商所遇到難解之品質問題,探討如何利用TRIZ工具手法,尋找可能的解決方式。 本研究的主要貢獻有下列幾項: (1) 有效的運用TRIZ理論及解題工具,協助在品質管理實務上,提供IC設計產業一種新的問題的解決工具。 (2) 成本、速度及彈性是在NAND Flash產業中成功中的幾項主要因素,而TRIZ能快速提供解題的方向,減少很多不必要的試誤(Trial and Error)及取捨(Trade Off)的方法,減少很多時間及成本的浪費。 (3) 成功且有效的應用TRIZ的理論包括矛盾矩陣、40項發明原則、質-場理論及76標準解於品質管理的問題解決上。 (4) 本研究解決了在傳統上客戶品質問題的解決方法,通常會先以品質為優先考量,但卻會因此犧牲了成本及/或交期,而本研究是以理想最終結果(IFR)為考量。

並列摘要


The global science enterprises and industries have lived in very severe environment including lower cost, lower price, shorter cycle or delivery time and shower product life cycle for recent years, so the innovative capability become one of important indices to decide the competitive capability of an enterprise and if an enterprise can keep surviving in the market. The innovation of an enterprise is affected by management innovation deeply, so it is very important for an enterprise to do an effective management innovation. The way to keep competitive advantage of an enterprise is to innovate continuously. The purpose of innovation is to satisfy customer requirement. The aim of this research is to resolve the practical issues of quality management of an IC design house by using TRIZ. They includes the initial major quality issues of new products released to mass production and the chronic quality problems which had been encountered by subcontractor management of an IC design house for years. This paper is to research how to apply the tools and methodologies of TRIZ to identify the possible solutions of the said issues. The main contributions of this paper is listed as followings. (1) To provide a new methodology to resolve practical quality issues for IC design house and use TRIZ as an effective methodology and tools to effectively solve quality problems. (2) Cost, speed and flexibility are the main factors to successfully live in NAND Flash industries and this paper demonstrated TRIZ can provide rapid solutions to prevent unnecessary trial & error and trade-off solutions to improve the waste of time and cost. (3) Successfully use methodologies of TRIZ like contradiction matrix, 40 inventive principles, sub-field and 76 standard solutions in solving quality management issues. (4) The aim of this research is to find IFR solution and resolve the traditional solutions for solving quality management which will consider quality as most important factor, but sacrifice cost and deliver or cycle time most of time.

參考文獻


(8) 郭宇智,應用萃思工具解決封裝元件導線架脫層問題,2008
(7) 陳盈全,半導體公司供應商品質管理系統之改善,清華大學工業工程與工
(28) Terninko, John, Domb, E. & Miller, J.,“The Seventy-six Standard Solutions,
(29) Terninko, John, Domb, E. & Miller, J.,“The Seventy-six Standard Solutions,
(30) Terninko, John, Domb, E. & Miller, J.,“The Seventy-six Standard Solutions,

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