影響企業採用「供應商管理存貨」因素之探討－以資訊電子業為例

A Study of the Factors Affecting the VMI Adoption- The Case of Electronic Industry in Taiwan

何琇雯(Chiu-Wen Ho)

指導教授 ： 吳肇銘

中原大學/商學院/資訊管理研究所/碩士(2003年)

https://doi.org/10.6840/cycu200300423

摘要

隨著全球化的來臨，企業必須與供應鏈體系進行密切合作，故如何透過有效的供應鏈運作以便快速地接觸市場、降低庫存風險及成本壓力，快速回應已是企業生存之必要條件。企業為了滿足消費者需求並希望能承諾客戶所有訂單皆能準時達交，因應市場快速調適的能力，不致發生缺料及外包產能不足的情況，改善供應鏈的長鞭效應，供應商管理存貨(VMI)就是一種最好的方法，其可透過共用買賣雙方之間的庫存資訊，由供應商負責控制顧客的庫存水準，避免顧客因庫存太高或不足而造成缺貨，以達到降低庫存與提供顧客的服務水準…等目的。

台灣目前的研究大多數從存貨機制或計算方式的觀點來探討VMI之議題，甚少從企業建置VMI機制與系統之採用情形加以探討，然而公司在建置VMI的過程中所遭遇到的一些問題，極需建置VMI採用因素之架構。本研究主要欲探討台灣資訊電子業為何需要VMI機制與系統，影響其採用的因素有哪些？其VMI機制與系統的內容為何？在推動VMI機制與系統的過程中，所遭遇到的問題與解決之道。以及採用VMI對企業產生哪些效益？故本研究極欲瞭解企業採用VMI的過程中所應考慮的因素，以提供給企業一套建置VMI之架構參考。

本研究為探索性研究，利用多重個案研究的方式對個案公司作深度分析與發掘現象之間的關係。根據個案訪談的過程中，本研究歸納出研究發現與分析如下：

一、個案公司之「產品屬性」影響其採用VMI之動機。
二、個案公司之「交易夥伴屬性」影響其採用VMI之成效。
三、個案公司之「供應鏈位置」影響其推動VMI之考量歷程。
四、「產業特性」之不同會影響企業推動VMI之成效。
五、交易夥伴傾向採用「VMI機制」，卻不採用「VMI系統」。
六、採用VMI對交易夥伴雙方帶來不同的效益。

關鍵字

採用因素 ； 供應商管理存貨 ； 供應商關係管理 ； 跨組織資訊系統

並列摘要

Along with the globalization, enterprise must collaborate with the supply chain network partners. So it is a necessary element for survial to well operate in the supply chain to quickly get in touch with the market, to decline the inventory risk and cost presses and to quick response. In order to satisfying the consumer requirement, promise to fulfill all orders on time, quickly responds the market, avoid the lack of materials or insufficient capability. Improving the bullwhip effect of the supply chain, the Vendor Managed Inventory (VMI) is the best method. It can share the inventory information with vendor and purchaser to manage the customer’s inventory level.

The current researches of VMI in Taiwan focus on the stock computation, only few researches to care the adoption of VMI mechanism and system. When corporations adopt the VMI, there are some problems to solve, so it really needs a framework to help corporations to well implement. That’s why this research wants to study the following questions. Why the Taiwanese Electronic Industry mainly need the VMI mechanism and system? What kind of factor affects them to adopt the VMI? What is the content of VMI mechanism and system? To implement the VMI mechanism and systems, what kind of problem will they meet and how to slove these problem? What kind of the benefit after the VMI adoption will they have?

This study is an exploratory study, by multiple-cases with the deeply analysis to discover the relation of the phenomemon. According to the case study, the conclusions are as follows:

1. The “Product Attribute” will affect the motivation of VMI adoption.
2. The “Trading Partner Attribute” will affect the result of VMI adoption.
3. The “Position in the Supply Chain” will affect the consideration process of VMI.
4. The “Industry Characteristic” will affect the performance of VMI.
5. The trading partner is glad to accept the VMI mechanism, but don’t cooperate with the VMI system.
6. There are different benefits for trading partners by VMI.

並列關鍵字

Supplier Relationship Management ； Vendor Managed Inventory ； Adoption Factor ； Inter-Organization Information System

參考文獻

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