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  • 學位論文

國中輔導教師情緒智慧、工作壓力及工作滿意度關係之研究:以桃園市為例

The Study of the Relationship among Emotional Intelligence, Job Stress and Job Satisfaction of Junior High School Counseling Teacher:Taoyuan City as an Example

指導教授 : 楊慶麟

摘要


本研究旨在探討桃園市國民中學情緒智慧、工作壓力與工作滿意度之現況,分析不同背景變項之差異、相關及預測情形,並探討三者因果徑路關係。本研究採取的研究方法為問卷調查法,以桃園市國民中學輔導教師為研究對象,分層隨機抽樣選取60所學校之268位教師,以「國中輔導教師情緒智慧、工作壓力與工作滿意度問卷」為研究工具實施調查研究。問卷回收後取得206份問卷,以描述性統計、平均數分析及單因子變異數分析、皮爾森積差相關、多元迴歸分析法、結構方程模式與集群分析法等統計方法進行資料分析。本研究結果如下: 一、 桃園市國民中學情緒智慧現況呈「高」程度、工作壓力現況呈「中低」程度,工作滿意度現況呈「中高」程度表現。 二、情緒智慧因婚姻狀況之不同而有差異。 三、工作壓力因學校規模、學校位置之不同而有差異。 四、工作滿意度因年資、職稱、學校規模之不同而有差異。 五、情緒智慧與工作壓力有顯著低度負相關。 六、情緒智慧與工作滿意度有顯著低度正相關。 七、工作壓力與工作滿意度有顯著低度負相關。 最後,本研究依據上述得到的結果,提出相關建議,提供教育主管單位、學校行政單位、學校教師與後續研究者作為參考。 關鍵字:工作壓力、工作滿意度、情緒智慧

並列摘要


This study aims to explore the relationships among junior high school teachers’ emotional intelligence, job stress and job satisfactions in Taoyuan City, to analyze the variances related to the different background variables, and to explore the relationship among the three causal pathways relationship cluster. We used a self-designed survey questionnaire and 268 questionnaires were distributed to the teachers of 60 schools and of the 206 returned. Collected data were analyzed by the statistical methods of descriptive statistics, independent t-test, F-test, Pearson correlation and SEM. The results showed that: 1. The level of junior high school Counseling Teacher’ emotional intelligence is above high; job stress is below average; job satisfaction is above average in Taoyuan 2. There were differences on the emotional intelligence with different married status. 3. There were differences on the job stress with different school size, school zone. 4. There were differences on the job satisfaction with different seniority, duties, school size. 5. The emotional intelligence is negatively related to job stress.. 6. The emotional intelligence is positively related to their job satisfaction. 7. The job stress is negatively related to their job satisfaction. Finally, the study will offer suggestions for the educational administration, elementary school administrtion ,teachers and future researchers. Keywords: emotional intelligence, job satisfaction, job stress

參考文獻


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