從管理觀點探討廚櫃家具銷售系統設計

The study of paneling furniture selling system frommanagement point of view

劉庭宇(Ting-Yu LIU)

指導教授 ： 吳燦中

中原大學/設計學院/室內設計研究所/碩士(2011年)

https://doi.org/10.6840/cycu201100621

摘要

歐洲在1958年開始大量使用塑合板做為主要原料配合木工機器、五金配件構成以資金與技術密集的行業，有別於傳統技術木工所製作的櫥櫃家具。櫥櫃家具的設計、製造、施工有其一系列作業規範，而傳統技術木工所製作的櫥櫃家具以木芯板為主，以手動木工機器在工地現場就地施工，品質良莠不齊。台灣多數的系統家具業者以塑合板為主要原料，但是其作業仍延用傳統現場施工施作方式，造成品質低劣，客戶抱怨時有所聞，因而怪罪塑合板品質不佳。櫥櫃家具在台灣已經發展了四十年，並無一套完整的作業規範，反觀中國大陸及韓國，並未經過木芯板做為裝修主要素材的歷程，直接投入大型工業化生產規模，櫥櫃家具的規模遠超越台灣。

本研究希冀透過探尋櫥櫃家具在台灣的歷程，瞭解為何台灣的系統家具與歐洲等西方國家的櫥櫃家具精神背道而馳；並實際觀察櫥櫃家具企業運作，探討此行業的技術面、經營面、及未來雲端作業資訊化的發展，瞭解符合歐洲櫥櫃家具精神的製作技術、適應台灣市場的經營模式以及企業如何應付龐大的產品規格及供應鏈所建構的雲端運算作業系統；更期待替台灣的系統家具正確定義，使其與市場上其他良莠不齊的櫥櫃家具，有更趨明顯的區隔。

關鍵字

系統家具 ； 雲端運算 ； 櫥櫃家具 ； 銷售系統

並列摘要

Chipboard has been used massively as the major material for paneling furniture in Europe since 1958,collaborated with wood making machines and hardware accessories they developed an intensive industry. Different from the uneven quality furniture made by traditional wood makers which is mainly made of block board and made on site with portable machines, paneling furniture has a standard for designing, manufacturing and constructing. Most of Taiwanese system furniture manufacturers use chipboard as the major material; however the furniture is still made on site as the old process, and the unstable quality cause customers’complaint against chipboard. Paneling furniture has been developed in Taiwan for over forty years, there is still no a complete working standard yet. Compare with Mainland China’s and South Korea’s investment directly in enormous scale of industrialized manufacturing instead of using block board as the major material, their market size of paneling furniture has surpassed Taiwan’s.

The aim of the study is hoping to discover reasons of why system furniture in Taiwan diverges from Europe by tracing the development of paneling furniture in Taiwan. Also,to discuss the development of techniques, management, and future cloud computing operating by observing the operation of furniture enterprise. In addition, to study the manufacturing techniques that fits European paneling furniture spirit, the management model that can be adapted by Taiwanese, and the cloud computing operating system that was built for enterprises to deal with numerous product items and supply chains. Looking forward to defining‘system furniture’correctly in Taiwan, and make it differentiate clearly between other uneven quality paneling furniture in the market.

並列關鍵字

paneling furniture ； sales system ； cloud computing ； system furniture

參考文獻

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參考文獻

1.何維新，2009，住宅空間系統家具的材料和五金要件之探究，樹德科技大學應用設計研究所室內設計組碩士論文。