綠色供應商之環境績效評估

The environment performance evaluation of the green supplier

賴張揚(Chang-Yang Lai)

指導教授 ： 楊錦洲

中原大學/工學院/工業工程研究所/碩士(2006年)

https://doi.org/10.6840/cycu200600135

摘要

摘 要
國際環保意識日漸抬頭，歐盟的「廢電機電子設備指令」 (WEEE)與「電機電子設備中限制使用有害物質指令」(RoHS)已然成為企業重視的焦點。而綠色消費更被視為是達成全球永續發展目標之重要工作，成立綠色採購聯盟推廣綠色產品已是國際潮流，強調以消費『低污染、可回收、省資源』的商品，以降低對環境的破壞。以綠色採購或綠色消費而言，供應商在整個供應鏈中身居起始的地位，對於綠色供應鏈有很大的影響。根據美、日、歐等國的經驗，要做好綠色供應鏈管理，核心關鍵就是透過綠色採購與環保要求，以掌握供應商及其產品的環境資訊。因此如何進行綠色供應商的評估尤其是環境方面的績效及綠色供應商的管理著實重要。
本研究從設計、製程、管理等三個面向探討綠色供應商在環境方面的績效，以德菲法(Delphi Method)運用專家問卷調查擬定綠色供應商環境績效評估項目，再進一步以層級分析法(AHP)訂定各評估項目的相對權重，設定出評估綠色供應商環境績效的方式，其中設計面最為重要，管理面則居次。最後再藉由品質機能展開(QFD)轉換成對供應商管理在環境策略方面強化的重點。本研究經過實證分析獲得在環保管理方法中對應供應商環境績效評估應強化的重點為：以「綠色材料驗證流程」與「供應商綠色管理系統驗證流程」建立綠色夥伴關係，並以「綠色資訊平台」做為綠色夥伴溝通的橋樑。透過這些供應商管理方法的運作提升供應商的環境績效，並以綠色供應商環境績效評估予以量化，做為綠色供應商選擇的依據。本研究之結果提供給企業界，作為綠色供應商管理重要的參考。

關鍵字

綠色供應鏈 ； 德菲法 ； 環境績效評估 ； 層級分析法

並列摘要

Abstract
The international environmental protection consciousness gradually raises head, “Waste Electrical and Electronic Equipment "(WEEE) and “The Restriction of the use of certain Hazardous Substances in Electrical and Electronic Equipment "(RoHS) of the EU has already become the focus of the enterprise value. And greening consumption is more seen as is reach the key job of the global lasting development target, establish green purchase alliance's expanding the green product is already an international current, emphasizing with the merchandise of consuming” low pollution, recovery, province resource", to lowing the impact to environment. Generally speaking, to buy with green or the green consumes, supplier is in the whole supply chain start of position, and have the very great influence to the green supply chain. According to America, Japan, Europe etc. the experience of the country, do the best green supply chain management, the core key is through the greening purchasing and request with environmental protection to control the environment information of the supplier and its product. How therefore carry on the valuation of the green supplier particularly is the results of the environment and the management of the green supplier really important.

This research is from three phases that face to inquire into the green supplier in the environment of design, manufacture, and management. Makes use of expert's questionnaire to draft the green supplier environment performance evaluation item by The Delphi Method, then further with The Analytic Hierarchy Process(AHP) to establish the opposite weighting of each valuation item. Among the three phases, the design phase to the most important, management phase secondly, Finally, launch The Quality Function Deployment(QFD) to convert the supplier management to manage the point that the strategy should enhance in the environment. This studies to analyze through substantial evidence, acquire in the management method of environmental protection to should enhance in response to the performance evaluation of the supplier environment of point are: Build up a green partner with” the identification process of the management system of the green supplier " to relate to by” green material identification process", and is used as the bridge that the green partner communicates by” green information platform". Promote the environment performance of supplier, and give quantity to turn by environment performance evaluation of the green supplier through these operations of method of the supplier management, is used as the basis that the green supplier chooses. This research provides as a result to the enterprise field, is an important reference to manage the green supplier.

並列關鍵字

Green supply chain ； AHP ； Delphi method ； environment performance evaluation

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