中學輔導人員工作內容的時間分析研究—社區諮商模式的應用

Time Analysis of Work Activities by Guidance Teachers in Secondary School: An Application of the Community Counseling Model

游淑婉(SHU-WAN YU)

指導教授 ： 林家興

國立臺灣師範大學/教育學院/教育心理與輔導學系/碩士(2009年)

摘要

本研究以時間分析法比較中學輔導人員的工作內容，並以社區諮商模式加以檢視其在直接社區服務、直接個案服務、間接社區服務、間接個案服務等工作時間分配的差異。本研究採用問卷調查法，以隨機抽樣的方式針對台灣地區之國高中學校輔導人員進行調查。在2008年下半年，共發出798份問卷，回收有效問卷共465份，回收率約58%。主要研究發現如下：
1.中學輔導人員傾向較年輕、資淺，大多非輔導系所畢業，兼行政者以非輔導系所畢業者為主。主任大多年長且資深，組長與專任/兼任則傾向較為年輕與資淺。
2.中學輔導人員花費時間最多的三項工作為教學工作、辦理各項輔導工作計畫及個別諮商與輔導；花費時間最少的二項工作為個別心理測驗及個案倡議。
3.中學輔導人員每週從事各大類服務時間，依序為直接社區服務、間接社區服務、直接個案服務、間接個案服務，但部分工作重點與社區諮商模式的理念精神不太相同。直接社區服務與其他三類服務呈現中度負相關。
4.國中比高中輔導人員多花時間於教學，而高中則比國中多花時間於個別與團體諮商、危機處理與外展、研習與進修、諮詢或督導等工作。國高中之輔導人員普遍把教學與行政工作放在優先使用時間的順位。
5.影響國高中輔導人員工作內容的重要變項為職稱，而不同畢業科系訓練背景的影響則非常有限。
最後本研究針對學校輔導人員、培訓機構、教育主管機關及後續相關研究提出幾點建議。

關鍵字

輔導工作 ； 中學輔導人員 ； 社區諮商模式 ； 時間分析

並列摘要

The theme of this research was to explore the work activities of secondary guidance teachers. The method of time analysis was used to study the teacher’s working time allocation in direct community services, direct client services, indirect community services, and indirect client services. A questionnaire with time sheet was mailed to a random sample of 798 secondary school guidance teacher in Taiwan and resulted in 465 valid samples. The major findings were as follows: 1. Majority of the secondary school guidance teachers were younger with less work experience and with non-guidance college major. Most of the guidance teachers with administrative responsibility were graduated from college with a non-guidance major, The directors of guidance office were older and had more years of work experience than other guidance teachers. 2. Secondary school guidance teachers were found to spend more time on teaching, guidance programs planning, and individual counseling. They spent less time on individual testing and client advocacy. 3. Secondary school guidance teachers were found to spend most of the time on direct community services, and less time on indirect community services, direct client services and indirect client services. A moderate negative correlation was found between direct community services and other three services categories. 4. Guidance teachers in junior high school spent more time on teaching than those in senior high. In comparison to those in junior high school, guidance teachers in senior high school spent more time on individual and group counseling, crisis management and outreach, in-service training, consultation and supervision. Both of them spent a lot of time on teaching and administrative activities. 5. The job title was the most influential variable to secondary guidance teachers’ work activities and the impact of training background was limited. In the end, implications of the results and suggestions were presented for school guidance teachers, training institutions, educational administrators and future studies.

並列關鍵字

guidance services ； secondary guidance teachers ； community counseling model ； time analysis

參考文獻

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