探討產品生命週期管理前期階段在工業4.0的關鍵要素之研究 -以光學產業為例

Translated Titles

A Study of Exploring Key Components for the Initial Stage of Product Lifecycle Management in Industry 4.0 -An Example of Optical Industry



Key Words

工業 4.0 ; 產品生命週期管理 ; 半結構式訪談 ; 層級分析 ; Industry 4.0 ; Product Lifecycle Management ; Semi-structured interviews ; Analytic Hierarchy Process



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Chinese Abstract

工業 4.0 (Industry 4.0)是指要藉由物聯網(Internet of Thing, IoT)與雲端計算(Cloud Computing)建造網宇實體系統(Cyber-Physical System, CPS),以突破產品設計、製 造、物流、服務等單向的作業方式,而能透過資通技術大量的收產品資訊,立即分 析、判斷錯誤的發生,系統或相關人員可透過網路直接操作設備,針對目前現況做 及時調整。如此,可預想企業面臨智能製造與智能工廠,會需要越來越多的系統及 自動化設備,還有大量數據收集與分析,而這些資訊涵蓋了整個產品生命週期管理 (Product Lifecycle Management, PLM)的前期階段。傳統的系統,如供應鏈管理 (Supply Chain Management, SCM) 、客戶關係管理(Customer Relationship Management, CRM) 、企業資源規劃(Enterprise Resource Planning, ERP) 和製造執行系統 (Manufacturing Execution System, MES)等,已無法滿足未來的需求,發展新一代的系 統實在刻不容緩。 然而,產品生命週期有不同的階段與細部流程,工業 4.0 的系統應用概念仍尚未 明確,企業如何採用合適的系統架構值得探討。因此,本研究從文獻中彙整出工業 4.0 的管理要素,以及產品生命週期管理前期階段所涉及的管理系統,透過質性研究 的半結構式訪談,蒐集各界專家與相關人員意見,確認管理要素與管理系統在實務 中的應用,並以光學產業為例,使用量化研究的層級分析法,建立層級結構,並以 專家問卷,取得智能工廠關鍵管理要素與系統之間的權重值,探討適合企業的管理 模式與系統架構。 研究結果指出,光學產業的工業 4.0 智能工廠管理要素中最重要的是『生產過程 資訊』,其次是『生產品質數據』。因應工業 4.0 的智能工廠必要系統是『製造執行 系統』系統提供『產品設備參數』與『設備維護資訊』的管理;其次是『先進規劃 與排程系統』系統,提供『即時規劃與排程』與『設備維護資訊』管理。更多研究 結果的討論與建議,希望能提供企業進入工業 4.0 時代最佳的解決方案。

English Abstract

With the growth of Intelligent Manufacturing and Industry 4.0 of smart factories, it is expected that corporate will have increasing needs for systems and automatic devices, along with a significant demand for data collection and analysis, while such information covers the entire Beginning-of-Life (BOL) stage within Product Lifecycle Management (PLM). Traditional systems can no longer fulfill future needs. We have urgent needs for developing new systems. This research focuses on the management factors of Industry 4.0 and the management systems involved in the BOL stage of PLM. Taking the optical industry as an example, we will discuss the applicable management model and system architecture for corporate.

Topic Category 管理學院 > 工業與資訊管理學系碩士在職專班
工程學 > 工程學總論
社會科學 > 管理學
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