Abstract Human resources management is an important resource for the organization. Especially in the highly competitive financial industry information services department. Human resource management decisions are correct, very significant impact organizational performance. Therefore, this study to explore the case study method, Medium,Small-sized banks information services sector human resources policies, The study found in today's human resource decisions. Not invariably able to respond, We need to be more flexible and equitable decision-making process. And proper performance evaluation and performance assessment methods. To boost team morale, Reduce employee turnover, The organization can have a clearer contribution. Key word:Human Resource Management, Information Services Department, Performance Evaluation, Performance Appraisal, Case Study