心理氣候、心理賦能與工作績效及組織公民行為關係之研究-以科技產業為例

Study of the relationship with psychological climate, psychological empowerment, job performance and organizational citizenship behavior.

蔡弘仁(Hung-Jen Tsai)

指導教授 ： 陳春希

國立中央大學/管理學院/企業管理學系/碩士(2011年)

摘要

本研究以 10 家科技產業公司之 209 位員工為研究對象,探討心理氣候、心 理賦能、工作績效與組織公民行為等變項之間的關係,以及心理賦能在變項關係 間的中介影響效果。研究結果顯示員工的心理氣候知覺會正向影響其心理賦能, 心理賦能會正向影響組織公民行為的展現。此外,心理賦能對於心理氣候與組織 公民行為具有部份中介的影響效果。本研究針對研究結果提出管理意涵的討論與 未來研究之建議。

關鍵字

工作績 ； 組織公民行為 ； 心理賦能 ； 心理氣候

並列摘要

This study investigates the relationships among psychological climate, psychological empowerment, job performance, and organizational citizenship behavior. The mediating role of psychological empowerment in the relationships between variables is also explored. It is found that effect on their psychological empowerment. Psychological empowerment has a positive effect on organizational citizenship behavior. Besides, the mediating effect of psychological empowerment on the relationship between psychological climate and organizational citizenship behavior is partly confirmed. Managerial implications and suggestions for future research are thus discussed.

並列關鍵字

job performance ； organizational citizenship behavior ； psychological empowerment ； psychological climate

參考文獻

9. 張雲玫(2007). 「主管與部屬交換關係品質、心理賦能對員工工作滿足之 影響␣內外控人格調節效果之探討」,國立中央大學企業管理研究所,碩士 論文。

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