Performance Evaluation of R&D Empolyees in Medium Electronic Industry: A Balanced Scorecard Perspective
研發績效 ； 中小企業 ； 薪酬 ； Evaluation of R&D Empolyees ； Performance ； Medium Electronic Industry
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In the high competing environment, excellent employees are tightly related to the improvement of an enterprice’s core capability and market competition. One of the most important missions of business operation is to come out a reasonable compensation system. The electronic industry is eagerer to recruit R&D employees than other business. Owing to the special characteristics of R&D tasks, it is usually hard to measure the performance of R&D personnel. It’s disadvantageous in recruiting R&D personnel while a medium scale enperprise has unsufficent economic resources and capital market incentives. This research, that is based on the four dimensions of the balanced scorecard, case study and individual interview to build up effective performance indicators of R&D wiht the reward ystem, provide a reference to medium-sized electronic enterprises in evaluating and paying for R&D personnel. The research finding is that R&D personnel of the case company scored the four perspectives of balanced scorecard in the order as Customers, Learning and growth, Financial, then Internal business processes. This order revealed that the R&D personnel commonly agreed to the index of team measurement in a specific project. This research combined the result of interview and the suggestions of posted literatures, and concluded 8 performance indices for variable pay, which are the satisfactory of customers, the chance of repeat orders, the percent completion at the deadline of a project, the successfulness of a project, the degree of team cooperation of a project, the number of projects been put forward, how well the net profit a specific project can conclude, and the ratio of R&D expense. For a medium-sized electronic organization, the research gives a few suggestions to the division of human resource, including the necessity of propagating organization culture and the requirement of financial concept for an R&D head. The inputs and compensation system of R&D personnel must link with the target performance of the enperprise, then the value of R&D personnel can be seen, and the win-win situation of the organization and its employees is resulted.
社會科學 > 法律學